Jo Galvez

Medical office waiting room with empty chairs, midday light, and a single patient reading

9 min read

Recall Text Campaigns for Prime Clinical | 35% Reconversion

💡Patient recall text campaigns for Prime Clinical practices run in four steps. You build a visit-recency segment from your Intellect data. You text those lapsed patients a short recall message. Then you track replies and bookings for each campaign....

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Admin using smartphone next to outdated legacy computer tower and CRT monitor

9 min read

Harris Healthcare & Prime Clinical: Patient Communication

💡Harris Healthcare Prime Clinical patient communication changes less than most practices expect. Prime Clinical Systems now operates as CareTracker,...

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Top-down view of a clinic consultation table with herbal tea, bottles, and phone

9 min read

Automated Google Reviews for Cerbo Integrative Medicine Practices

💡Automated Google reviews for Cerbo integrative medicine practices happen by adding a texting layer on top of the EHR, since Cerbo ships no review...

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Candid image of a patient waiting in a car at a medical clinic, surrounded by late afternoon light

9 min read

Cerbo Billing by Text | The Collections Playbook

💡A Cerbo patient payment collection workflow for billing staff replaces the statement cycle with a secure text. Staff pull an open balance from...

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A clinic coordinator manages the daily schedule on a visual board in a medical office

10 min read

Automated Appointment Reminders for Cerbo Practices

💡Automated appointment reminders for Cerbo functional medicine practices can be two-way, letting patients confirm, cancel, or reschedule by text...

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Patient sitting in car outside a medical clinic checking an appointment reminder on phone

12 min read

Athenahealth Patient Conversations vs. Curogram Texting

💡 Athenahealth Patient Conversations vs. Curogram texting compares Athenahealth's new AI-agent-led native messaging with a dedicated two-way texting...

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Senior patient frustrated by telehealth app setup vs smiling using a one-tap text link

8 min read

Join a Video Visit by Text — No App Needed

💡A CollaborateMD video visit with no app download for patients starts with one tap. The patient taps a link in a text. The visit opens right away....

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Nurse smiling while using healthcare technology to assist a patient in a modern clinic

8 min read

Add CollaborateMD Telehealth Without Adding Another Platform to Manage

💡You can add telehealth to CollaborateMD without a separate platform. CollaborateMD has no built-in video visits. So most practices bolt on a new...

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Frustrated patient reviews medical bills on laptop, healthcare costs

8 min read

Pay a Medical Bill by Text — No Portal Login

💡With CollaborateMD, patients can pay a medical bill by text with no portal login. The secure link lands right on their phone. Two taps settle the...

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Smiling senior Asian woman at home holding a smartphone for a telehealth video call

8 min read

CollaborateMD Telehealth: Launch a Visit by Text

💡A CollaborateMD telehealth video visit by text link lets a practice add virtual care with no extra platform. The video call opens with one tap....

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