9 min read
Jo Galvez: Apr 24, 2026 12:00:01 PM
💡 Exa Connect finds follow-up imaging recommendations inside radiology reports and creates pending orders in Exa RIS. But finding the recommendation is only half the job. The other half is making sure the patient actually schedules the study....
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11 min read
Jo Galvez: Apr 24, 2026 10:00:01 AM
💡 Radiology follow-up recall operations are a core part of how imaging centers recover lost revenue. When patients skip their recommended follow-up...
9 min read
Jo Galvez: Apr 24, 2026 9:00:01 AM
💡 If you got a follow-up imaging text message from your imaging center, it means your radiologist recommended a follow-up study after reviewing your...
10 min read
Jo Galvez: Apr 23, 2026 2:00:00 PM
💡 When patients are referred to an imaging center for an MRI or CT scan, prep questions come up fast. Can they eat? Is their metal implant safe?...
10 min read
Jo Galvez: Apr 23, 2026 9:00:00 AM
💡 Radiology front desk teams often start the day with over 100 tasks. They confirm appointments, deliver prep instructions, and send insurance...
10 min read
Jo Galvez: Apr 22, 2026 2:00:01 PM
💡 When patients get a text link to join a video visit, they show up. When they have to download an app, many don't. An Office Ally patient...
10 min read
Jo Galvez: Apr 22, 2026 1:00:00 PM
💡 For Office Ally practices, telehealth often creates a hidden workload: tech support. Patients struggle with app downloads, login pages, and camera...
9 min read
Jo Galvez: Apr 22, 2026 12:00:00 PM
💡 Office Ally telemedicine works best when patients can actually show up. EHR 24/7 includes telehealth tools, but getting patients into a video call...
10 min read
Jo Galvez: Apr 22, 2026 9:00:01 AM
💡 Imaging centers deal with a constant wave of daily phone calls. Front desk staff field 60 to 100 calls each day about prep instructions, insurance...
10 min read
Jo Galvez: Apr 20, 2026 5:00:02 PM
💡 Exa PACS/RIS is a powerful imaging platform that handles scheduling, archiving, billing, and referring physician workflows. But it was never built...
