Engage Patients Easily with a
2-Way HIPAA Compliant Texting App
Improve patient communication, reduce phone calls, and streamline your front desk and call-center operations with simple HIPAA compliant text messaging patient communication software.
Patients Prefer to Communicate With You Through HIPAA Compliant Texting
Curogram’s 2-Way HIPAA compliant texting platform allows healthcare practices to communicate directly with patients while ensuring security and compliance.
With SMS texting for scheduling and administrative communication, and secure encrypted messaging for PHI and care coordination, you can reduce call volumes, increase patient satisfaction, and streamline communication for everything from appointment reminders to follow-ups—without compromising on patient confidentiality.


Features
90% of text messages are read within the first 3 minutes, while only 60% of emails are opened in the first 24 hours, and less than 20% of calls get answered today.
-
Use Your Main Office Number
Curogram's HIPAA compliant text messaging platform uses your practice's main phone number, ensuring that patients recognize who is reaching out to them. This familiarity increases response rates and builds trust. Patients are more likely to engage if they know you!
-
Auto Response After Hours
When your office is closed, Curogram’s auto-responder keeps patients informed. Set up automatic responses after business hours to let patients know their message has been received and that someone will follow up during office hours. This improves patient satisfaction and reduces frustration.
-
Secure Encrypted Messaging for PHI
Curogram’s HIPAA secure messaging option ensures that all Protected Health Information (PHI) shared via text is secure. Patients often times struggle with interacting through the EMR’s patient portal - Curogram enables providers to easily send lab results to patients or follow-up on clinical issues with simple encrypted messaging via easy SMS links.
-
Appointment Reminders
Keep patients informed and reduce no-shows with highly customizable automated appointment reminders sent via SMS, email and call. Curogram allows you to customize reminders based on appointment type, language, or location, making communication clear and relevant for each patient.
-
Mobile-Friendly Forms via SMS
Patients can receive links via SMS to complete secure online forms, allowing them to upload documents, update insurance information, or submit health histories before their appointment. This helps streamline the intake process and reduces check-in times.
Reduce Phone Call Volume by 50%
Phone calls can overwhelm staff, but with Curogram’s 2-way HIPAA compliant messaging app, patients can quickly confirm appointments, ask questions, and follow up without needing to call your office. This frees up your staff to focus on more important tasks while maintaining high levels of patient engagement.
Improve Patient Satisfaction with Texting
Patients prefer the convenience of texting over phone calls. Curogram’s real-time HIPAA compliant texting app allows your practice to provide instant communication, helping patients feel supported and informed at every step of their care.
Protect Patient Privacy and Stay Compliant
Maintaining HIPAA compliance is crucial for protecting patient privacy. Curogram’s HIPAA compliant messaging platform is built with security in mind, and is SOC2 certified. Curogram does not delete any message history so you have a permanent audit trail of your patient communication.
Reduce No-Shows with 2-Way HIPAA Compliant Texting

Reducing No-Shows with Automated Text Reminders
A busy family practice uses Curogram’s HIPAA compliant texting app to send reminders to send patients customized appointment notifications. This communication reduces no-show rates by 30%, improving scheduling efficiency and increasing revenue.
Streamlining Insurance and Document Collection
A pediatric clinic uses Curogram’s HIPAA compliant text messaging app to send mobile-friendly forms to request insurance card images and necessary documents before a patient’s visit. Patients can simply snap a photo and upload it securely through text, speeding up the intake process and reducing wait times.
Engaging Patients with After-Hours Auto-Responder
A multi-location clinic leverages Curogram's HIPAA compliant texting platform to auto-reply after-hours to ensure that patients who text outside of business hours receive immediate feedback. These automatic messages assure patients that their inquiry has been received, boosting satisfaction and reducing the number of follow-up calls.
Frequently Asked Questions
-
Question
Answer
Ready to Improve Efficiency,Patient Engagement,No Show Rates ?
Switch to Curogram’s 2-way HIPAA compliant texting platform to streamline communication and protect patient data. Request a Demo today and see how secure, real-time texting can transform your practice