EMR Integration | Jo Galvez (6)

Medical office at night, with the phone indicating a voicemail

6 min read

Measuring Patient Response Experience Across athenahealth Locations

Jo Galvez: Sep 18, 2026, 12:00:00 PM

💡Measuring patient response experience performance across athenahealth locations matters because patients already measure it themselves. Every voicemail returned on day three and every portal case that ages over a weekend is a data point they...

Patients waiting in a bright medical clinic with sunlight on empty chairs

6 min read

Network No-Show Playbook for athenahealth | Curogram

Jo Galvez: Sep 18, 2026, 8:00:01 AM

💡Reducing no-show rates across athenahealth multi-location networks starts by un-hiding the number. A single practice can lose $20,000 to $30,000 a...

Automated Appointment Reminders Appointment Reminders Two-Way Text Reminders

A network of identical buildings, each lit differently

6 min read

Standardizing Appointment Reminders Across athenahealth Locations

Jo Galvez: Sep 15, 2026, 12:00:00 PM

💡Standardizing appointment reminders across athenahealth locations closes the gap between automation and governance. athenaOne Base already ships...

Patient Appointment Reminder Automated Appointment Reminders Appointment Reminders

A woman sitting at the dining table, holding a phone. A child plays on the floor behind her

6 min read

Win the 'Near Me' Search at Every New Practice Fusion Location

Jo Galvez: Sep 9, 2026, 12:00:01 PM

💡Helping patients choose your Practice Fusion locations on Google begins with seeing what a family sees: that office’s Google Business Profile,...

Reputation Management Automated Review Requests Healthcare Reputation Management

A patient in their thirties steps through into a bright, calm waiting area

6 min read

Helping Patients Choose Your eClinicalWorks Locations on Google

Jo Galvez: Sep 9, 2026, 8:00:00 AM

💡Helping patients choose your eClinicalWorks locations on Google starts with accepting that a growing share of patients never open the profile at...

Reputation Management Automated Review Requests Healthcare Reputation Management

Counter in a medical office filed with folders and filing trays

6 min read

Benchmarking Front Desk Performance Across athenahealth Locations

Jo Galvez: Sep 7, 2026, 12:00:01 PM

💡Benchmarking front desk performance across athenahealth locations extends a network's benchmark culture to the teams it has never covered. The...

Curogram Insight Suite Patient Experience Analytics Reporting & Analytics

A woman in her forties in a wool coat stands holding her phone at a pharmacy pickup counter

4 min read

Why Patients Should Never Get a Text From a Nurse's Personal Phone

Jo Galvez: Sep 7, 2026, 8:00:01 AM

💡Secure patient texting without personal phones in Practice Fusion offices protects the patient first. The patient carries the risk of a channel...

HIPAA Compliant Texting Enterprise Patient Communication 2-Way HIPAA Compliant Texting

Woman with gym bag and phone, walking away from a medical clinic

6 min read

Google Review Requests by Text for InSync EHR Patients

Jo Galvez: Sep 3, 2026, 12:00:00 PM

💡Easy Google review requests for InSync EHR patients by text are what Curogram adds to an InSync practice. A short, friendly post-appointment survey...

Automated Google Reviews Healthcare Reputation Management Post-Visit Survey

Smiling senior man in blue patterned cardigan at kitchen table

5 min read

One-Tap Telehealth for InSync Patients: No App Needed

Jo Galvez: Sep 3, 2026, 8:00:00 AM

💡One tap telehealth visits for InSync EHR patients, no app download required is the patient experience Curogram adds beside InSync's built-in...

HIPAA-compliant telehealth Easy Telemedicine Text link telehealth

Driver looking through rainy windshield at two identical medical clinic entrances

6 min read

Consistent Appointment Reminder Texts at Every athenahealth Location

Jo Galvez: Sep 3, 2026, 4:00:00 AM

💡Consistent appointment reminder texts for athenahealth patients at every location are what make a network feel like one organization rather than a...

Patient Appointment Reminder Automated Appointment Reminders Appointment Reminders

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