Jo Galvez

Staff in a medical practice front-desk workstation arranging folders

6 min read

InSync EHR Texting Workflow: The Front Desk Playbook

💡An InSync EHR patient texting workflow for front desk staff starts with one change. Route routine patient messages into a HIPAA-compliant, department-based text inbox instead of the portal-and-phone loop. Behavioral health and therapy practices on...

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Drawer in a medical office filled with papers

6 min read

Automated Google Reviews for InSync EHR: No Extra Work

💡Automated Google reviews for InSync EHR practices work by pairing InSync with Curogram, which adds the review engine Qualifacts never built into...

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Woman sitting on a couch scrolling through her smartphone

5 min read

Digital BH Intake for SmartCare EHR | Kill the 19 Pages

💡SmartCare EHR digital intake biopsychosocial assessment automation replaces the clipboard with a secure text link sent the moment a first...

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A modest single-story suburban family medicine office at late afternoon

6 min read

Managing Google Reviews Across Practice Fusion Offices | Curogram

💡Managing Google reviews for multiple Practice Fusion locations means running each office’s Google Business Profile as its own asset. Review...

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Aerial view of commercial buildings and small medical offices across separate neighborhoods

7 min read

Managing Google Reviews for Multiple eClinicalWorks Locations

💡Managing Google reviews for multiple eClinicalWorks locations means treating every site’s Google Business Profile as managed infrastructure rather...

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Woman in her dining room table scrolling through her tablet

4 min read

Win the “Near Me” Search at Every Office You Open

💡Helping patients choose your AdvancedMD locations on Google comes down to what the newest review says and when it was written. Patients read...

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Cluttered wooden desk with a central grey landline phone surrounded by multiple smartphones and folders

5 min read

HIPAA Texting Governance for eCW Networks | Curogram

💡HIPAA-compliant texting governance for eClinicalWorks enterprise networks means every patient text runs on one sanctioned platform that records who...

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Medical clinic hallway with a nurse in blue scrubs carrying an ID badge past exam rooms

4 min read

RBAC for eCW Patient Messaging | Scoped & Audited

💡Role-based access controls for eClinicalWorks patient messaging let each staff member see only the conversations their job requires: their...

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Community members talk to staff at a health booth under a canopy

5 min read

County BH SMS Campaigns Alongside SmartCare | Curogram

💡Mass text campaigns for county behavioral health SmartCare EHR clients work as segmented, permissioned sends that sit beside the record system...

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A reception counter of a medical office after closing with a leather keyring holding keys

4 min read

HIPAA Texting Governance for Practice Fusion Groups

💡HIPAA-compliant texting governance for Practice Fusion group practices means patient texting happens on one platform the group controls, logs, and...

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