EMR Integration | Jo Galvez (3)

A patient in her car outside a clinic smiles after getting a quick text reply about parking

5 min read

Texting Your Office Ally Clinic Without a Patient Ally Login

Jo Galvez: Nov 2, 2026, 8:00:01 AM

💡Texting your Office Ally clinic without a Patient Ally login lets patients send a normal text to the local number they already call and get a reply from staff. Curogram makes each location's number textable. On the clinic side, texts land in a...

A man on his porch smiles at a text from his clinic while rubbing his stiff neck

5 min read

Bringing Lapsed Office Ally Patients Back With Text Outreach

Jo Galvez: Oct 30, 2026, 4:00:00 PM

💡Bringing lapsed Office Ally patients back with text outreach works because most lapsed patients never chose to quit: they missed one visit, meant...

2-Way Patient Texting 2-Way HIPAA Compliant Texting 2-Way Texting

A receptionist hands a patient an appointment card at checkout and points to a sign

5 min read

Introducing Text Communication to Patients at Office Ally Practices

Jo Galvez: Oct 30, 2026, 12:00:01 PM

💡Introducing text communication to patients at Office Ally practices takes one planned week of effort, and it saves a quarter of confused patients....

HIPAA Compliant Texting 2-Way Patient Texting 2-Way Texting

A medical biller with claim forms turns toward a ringing desk phone

5 min read

Untangle Billing and Patient Calls | Office Ally Groups

Jo Galvez: Oct 30, 2026, 8:00:01 AM

💡Separating billing and scheduling calls in Office Ally multi-location groups means each patient question goes to the desk that can answer it. In...

HIPAA Compliant Texting 2-Way Patient Texting 2-Way Texting

A clinic location manager reviews her site's baseline numbers with a front desk staffer

5 min read

Change Management for Office Ally Patient Communication Rollout

Jo Galvez: Oct 29, 2026, 4:00:01 PM

💡Change management for Office Ally patient communication rollout comes down to one shift: the location manager who sees the project as "one more...

HIPAA Compliant Texting 2-Way Patient Texting 2-Way Texting

A chiropractor treats a patient while a second adjustment table sits ready for the next visit

6 min read

Patient Recall Campaigns for Multi-Location Office Ally Groups

Jo Galvez: Oct 29, 2026, 8:00:04 AM

💡Patient recall campaigns for multi-location Office Ally groups bring back patients who stopped coming before their care was done. Many of these...

2-Way Patient Texting 2-Way HIPAA Compliant Texting 2-Way Texting

A practice administrator and a front desk worker review a go-live checklist

6 min read

Rolling Out Centralized Patient Texting Across Office Ally Locations

Jo Galvez: Oct 28, 2026, 4:00:00 PM

💡Rolling out patient texting across Office Ally locations works when the rollout is planned as carefully as the purchase. Lean groups have no...

2-Way Patient Texting 2-Way HIPAA Compliant Texting 2-Way Texting

Two front desk staff at a small medical office coordinating patient messages between locations

6 min read

Centralized Patient Texting Across Office Ally Locations

Jo Galvez: Oct 28, 2026, 12:00:01 PM

💡Centralized patient texting across Office Ally locations puts every patient conversation from every site into one HIPAA-compliant inbox. Each...

2-Way Patient Texting 2-Way HIPAA Compliant Texting 2-Way Texting

A therapy clinic front desk after hours, with a desk lamp on and an empty pediatric therapy room visible behind it

6 min read

Measuring Family Response Experience Across Ensora Fusion Clinics

Jo Galvez: Oct 27, 2026, 4:00:02 PM

💡Measuring family response experience across Ensora Fusion clinics shows how long parents wait for answers at each site. Therapy families coordinate...

Patient Engagement Patient Engagement Platform Patient Experience Analytics

A kitchen counter with a paper calendar on the fridge behind them

6 min read

Consistent Appointment Reminder Texts for Ensora Fusion Families

Jo Galvez: Oct 27, 2026, 8:00:00 AM

💡Consistent appointment reminder texts for Ensora Fusion families at every clinic give parents reminders they trust. Therapy families run complex...

Automated Appointment Reminders Appointment Reminders Automated SMS Reminders

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