Jo Galvez

Elderly patient sitting on her kitchen table having a telehealth visit using her phone

10 min read

Office Ally Patient Telehealth Text Link | One Tap Access

💡 When patients get a text link to join a video visit, they show up. When they have to download an app, many don't. An Office Ally patient telehealth experience that starts with a text link, a video visit, and no app download or portal login...

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Stressed receptionist vs calm one managing smooth telehealth scheduling via monitor

10 min read

Office Ally Telehealth Workflow | Zero Tech Support

💡 For Office Ally practices, telehealth often creates a hidden workload: tech support. Patients struggle with app downloads, login pages, and camera...

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Split view showing simple patient access to a telehealth call via text link

9 min read

Office Ally Telemedicine Text Link | Zero-Friction Video Visits

💡 Office Ally telemedicine works best when patients can actually show up. EHR 24/7 includes telehealth tools, but getting patients into a video call...

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Smiling clinic receptionist using Curogram secure patient messaging hub for MRI scheduling

10 min read

Reduce Imaging Center Phone Volume | HIPAA Text Dashboard

💡 Imaging centers deal with a constant wave of daily phone calls. Front desk staff field 60 to 100 calls each day about prep instructions, insurance...

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Medical staff at a radiology facility managing patient communication on a computer

10 min read

Exa PACS/RIS Patient Texting | Affordable HIPAA Communication

💡 Exa PACS/RIS is a powerful imaging platform that handles scheduling, archiving, billing, and referring physician workflows. But it was never built...

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Cluttered desk with medical bills vs. easy mobile payment success screen, a split-panel comparison

9 min read

Office Ally Patient Text Payment | Pay in 60 Seconds

💡 Most patients do not refuse to pay their medical bills. They just find it too hard. Paper statements sit on counters for weeks. Patient Ally...

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Photo contrasting overwhelmed manual billing with organized digital billing

10 min read

Office Ally Balance Collection | Automated Text Payments

💡 Managing patient balance collection in an Office Ally practice is one of the most time-consuming parts of running a small clinic. The standard...

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Tray of past due paper statements next to a hand holding a phone showing successful text payment

10 min read

Office Ally Text-to-Pay | SMS Patient Payment Links

💡 Office Ally text-to-pay is a patient billing solution that pairs with Curogram to send secure SMS payment links directly to patients' phones. Most...

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Contrast of an inactive medical clinic front desk and a busy, reactive practice

10 min read

Office Ally Patient Recall Text | Bring Patients Back

💡 When a patient stops coming in, it rarely means they had a bad experience. More often, life got busy, their treatment plan ended, and nobody...

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Two-panel photo comparing an overwhelmed receptionist with a call list to a happy receptionist with a sent SMS broadcast

9 min read

Office Ally Recall Campaign | 5-Minute Text Broadcast

💡 Running an Office Ally recall campaign used to mean printing a call list, blocking off staff hours, and hoping the phones got answered. Most...

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