Jo Galvez

A woman sitting at the dining table, holding a phone. A child plays on the floor behind her

6 min read

Win the 'Near Me' Search at Every New Practice Fusion Location

💡Helping patients choose your Practice Fusion locations on Google begins with seeing what a family sees: that office’s Google Business Profile, before your website and before any phone call. Based on our internal data, about 90% of new patient...

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A patient in their thirties steps through into a bright, calm waiting area

6 min read

Helping Patients Choose Your eClinicalWorks Locations on Google

💡Helping patients choose your eClinicalWorks locations on Google starts with accepting that a growing share of patients never open the profile at...

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Counter in a medical office filed with folders and filing trays

6 min read

Benchmarking Front Desk Performance Across athenahealth Locations

💡Benchmarking front desk performance across athenahealth locations extends a network's benchmark culture to the teams it has never covered. The...

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A woman in her forties in a wool coat stands holding her phone at a pharmacy pickup counter

4 min read

Why Patients Should Never Get a Text From a Nurse's Personal Phone

💡Secure patient texting without personal phones in Practice Fusion offices protects the patient first. The patient carries the risk of a channel...

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Woman with gym bag and phone, walking away from a medical clinic

6 min read

Google Review Requests by Text for InSync EHR Patients

💡Easy Google review requests for InSync EHR patients by text are what Curogram adds to an InSync practice. A short, friendly post-appointment survey...

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Smiling senior man in blue patterned cardigan at kitchen table

5 min read

One-Tap Telehealth for InSync Patients: No App Needed

💡One tap telehealth visits for InSync EHR patients, no app download required is the patient experience Curogram adds beside InSync's built-in...

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Driver looking through rainy windshield at two identical medical clinic entrances

6 min read

Consistent Appointment Reminder Texts at Every athenahealth Location

💡Consistent appointment reminder texts for athenahealth patients at every location are what make a network feel like one organization rather than a...

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Quiet clinic front desk showing an undisturbed telephone and closed appointment binder

7 min read

InSync Virtual Visit Workflow for Front Office Staff

💡A virtual visit workflow for InSync EHR front office staff works when the reminder, the confirmation, and the join link all travel in one automated...

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Busy front desk staff with patients coming in

6 min read

Automating Review Requests Across Practice Fusion Locations

💡Automating review requests across Practice Fusion locations removes a point of failure every small-group review effort shares: a two-person front...

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A medical assistant in plain scrubs holds out a printed sheet to a patient

6 min read

Automate Review Requests Across eCW Sites | Curogram

💡Automating review requests across eClinicalWorks locations removes the single point of failure in every network reputation program: the hope that a...

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