Jo Galvez

Healthcare staff managing patient communication at a clinic front desk

10 min read

Secure Messaging for Lytec | Protecting Staff Privacy & Sanity

💡 Secure text messaging for Lytec staff workflows keeps patient data safe and shields your team from burnout. When front desk staff use personal phones to text patients, they put protected health information at risk and blur the line between work...

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Medical staff using a texting dashboard at a modern front desk while checking in a patient

9 min read

2-Way HIPAA Compliant Texting for Lytec | Reduce Phone Calls by 50%

💡 2-way HIPAA-compliant texting for Lytec practice workflows lets small practices cut front desk phone volume by up to 50%. Instead of chasing...

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Split view showing a snow-closed medical clinic and a doctor leading a telehealth video call

10 min read

Snow Days to Virtual Days: Save Revenue in Prime Clinical

💡 Converting snow days to virtual days in Prime Clinical practices helps providers keep up to 90% of daily revenue during office closures. Using...

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Senior patient frustrated with app download versus happy during a browser-based virtual visit

8 min read

No App Telehealth for Prime Clinical | Barrier-Free Care

💡 Reducing telehealth no-shows at Prime Clinical practices starts with removing tech barriers. When patients must download an app, create an...

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Composite view of a doctor's video call and a patient easily joining via text link

9 min read

Integrated Telehealth for Prime Clinical EHR: End the Double Workflow

💡 Integrated telehealth for Prime Clinical Systems lets practices run virtual visits without leaving their existing schedule. Curogram syncs with...

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Patient leaving a Google review on a smartphone in a modern medical waiting room

11 min read

Reviews & SEO for Prime Clinical | Rank #1 on Google

💡 Improving local SEO for Prime Clinical practices depends on the volume, frequency, and recency of Google Reviews. Reviews make up roughly 15–20%...

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Patient transition from frustrated to happy after receiving a medical clinic text message

9 min read

Intercept Negative Reviews | The Private Release Valve

💡 To mitigate negative patient reviews for Prime Clinical users, the most effective approach is a smart routing survey system. This system sends a...

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Smiling patient using a smartphone in a bright, modern medical clinic waiting room

8 min read

Automated Google Reviews for Prime Clinical | Boost Local SEO

💡 Automated Google reviews for Prime Clinical Systems let medical practices send SMS review requests right after each patient visit. By syncing with...

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Side-by-side comparison of a medical office with empty vs. filled appointment slots

9 min read

Fill Schedule Gaps in Prime Clinical | Revenue on Demand

💡 To fill schedule gaps in Prime Clinical Systems, the most direct method is targeted broadcast messaging through Curogram. Practices filter patient...

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Split image contrasting chaotic medical office closure versus organized digital patient notification

9 min read

Office Closures & Prime Clinical | Notify Patients Instantly

💡 Broadcasting office closures for Prime Clinical Systems works best when you replace manual phone trees with automated mass text alerts. With the...

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