Jo Galvez

Patient recall campaign funnel results showing SMS open and conversion rates

9 min read

Broadcast Patient Messaging for Opus EHR Behavioral Health

💡 Broadcast patient messaging for Opus EHR behavioral health programs sends one SMS to a full patient panel in seconds. Opus EHR has no built-in mass texting tool. That gap forces staff to call patients one by one when groups get cancelled or a...

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A patient reflecting at home, using a smartphone during a moment of private review

8 min read

Patient Review Privacy for Opus EHR Behavioral Health

💡 Patient Google review experience for Opus EHR behavioral health programs needs a privacy-first approach. Stigma, employer fears, and insurance...

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Behavioral health clinician with patient, next to five-star Google reviews on a phone

8 min read

Google Reviews for Opus EHR Practices: New 5-Star Reviews in 3 Months

💡 Automated Google reviews for addiction treatment Opus EHR practices fix a quiet gap. Opus EHR runs your clinical work well. But it has no built-in...

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Portrait of a smiling healthcare provider managing patient appointments on a tablet

9 min read

Mobile Intake for Opus EHR Patients: Complete Forms by Text

💡 The patient intake experience for Opus EHR behavioral health programs through mobile forms with no portal requirement changes on the first day of...

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Visual comparison: manual vs. automated patient intake workflow

8 min read

SMS Intake Forms for Opus EHR | Save 60 Min Per Admission

💡 Opus EHR handles clinical notes well, but its intake forms have a gap. Patient data does not auto-populate into the chart. Staff must copy and...

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Before and after comparison of medical office patient admission workflow

9 min read

Digital Intake Forms for Opus EHR: End 19-Page Copy-Paste Admission

💡 Digital behavioral health intake forms Opus EHR admission workflow tools fix a known gap. Opus EHR offers digital intake forms, but the data does...

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Left: Nighttime phone reminder; Right: Medical office staff using tablet confirmation dashboard

9 min read

Automated Reminders for Opus EHR: Keep IOP Groups Full & No-Shows Down

💡 Automated IOP appointment reminders Opus EHR behavioral health programs need must arrive at the right hour. Opus EHR has built-in reminders, but...

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Split-screen view of dark bedroom and bright kitchen, separated by a vertical black divider

8 min read

Patient Reminders for Opus EHR: Recovery-Safe Timing

💡 Patient-friendly appointment reminders Opus EHR SUD recovery treatment adherence rely on one simple rule: timing. A reminder sent at 3 AM does not...

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Split screen shows doctor and patient during virtual care

10 min read

Patient No-App Telemedicine Experience in GE Centricity Practices

💡 Patient experience with no-app telemedicine SMS video visit GE Centricity accessibility removes the barrier of downloading multiple apps to attend...

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Comparison: disorganized vs. a single dashboard for telehealth for GE Centricity

9 min read

How GE Centricity Enterprises Standardize Virtual Visit Workflows

💡 Most multi-location practices on GE Centricity still run three to five different telehealth platforms. Staff at each site use a different tool....

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