Jo Galvez

Medical clinic waiting room with diverse patients and a wooden reception desk

6 min read

Standardizing Appointment Reminders Across Tebra Locations

💡Standardizing appointment reminders across Tebra locations means every site sends the same governed reminder sequence, and patients can confirm, cancel, or rebook by replying. Curogram runs that sequence alongside Tebra from one console. The owner...

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Off-hook phone and patient intake form on a busy medical reception desk

5 min read

Cut Call Volume Across DrChrono Locations | Curogram

💡Cutting front desk call volume across DrChrono locations means moving the routine half of inbound phone traffic into 2-way HIPAA-compliant text...

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Healthcare administrator walking in a modern clinic hallway checking her phone

6 min read

The Multi-Location Command Center for DrChrono Groups

💡Centralized patient texting across DrChrono locations means every site keeps its own local, textable number while all threads land in one shared,...

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Aerial view of a meeting in a medical office

6 min read

Per-Location Engagement Analytics for athenahealth

💡Location-level patient engagement reporting for athenahealth networks brings benchmark discipline to the one layer that never had it. athenahealth...

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Medical office at night, with the phone indicating a voicemail

6 min read

Measuring Patient Response Experience Across athenahealth Locations

💡Measuring patient response experience performance across athenahealth locations matters because patients already measure it themselves. Every...

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Patients waiting in a bright medical clinic with sunlight on empty chairs

6 min read

Network No-Show Playbook for athenahealth | Curogram

💡Reducing no-show rates across athenahealth multi-location networks starts by un-hiding the number. A single practice can lose $20,000 to $30,000 a...

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A network of identical buildings, each lit differently

6 min read

Standardizing Appointment Reminders Across athenahealth Locations

💡Standardizing appointment reminders across athenahealth locations closes the gap between automation and governance. athenaOne Base already ships...

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A woman sitting at the dining table, holding a phone. A child plays on the floor behind her

6 min read

Win the 'Near Me' Search at Every New Practice Fusion Location

💡Helping patients choose your Practice Fusion locations on Google begins with seeing what a family sees: that office’s Google Business Profile,...

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A patient in their thirties steps through into a bright, calm waiting area

6 min read

Helping Patients Choose Your eClinicalWorks Locations on Google

💡Helping patients choose your eClinicalWorks locations on Google starts with accepting that a growing share of patients never open the profile at...

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Counter in a medical office filed with folders and filing trays

6 min read

Benchmarking Front Desk Performance Across athenahealth Locations

💡Benchmarking front desk performance across athenahealth locations extends a network's benchmark culture to the teams it has never covered. The...

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