Jo Galvez

A printed recall list sits buried under forms at a busy front desk while staff take a call

5 min read

Automating Patient Reactivation Outreach in Office Ally Groups

💡Automating patient reactivation outreach in Office Ally groups replaces the recall call-down list, the task front desks lean on first. Curogram builds recall lists from appointment history synced from Office Ally and texts each patient from their...

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Older woman at her kitchen table talking on a video visit from her phone

5 min read

One-Tap Telehealth for Lytec Patients | No App Needed

💡One-tap telehealth visits for Lytec patients start with a text. The video link arrives in the patient's ordinary messages, she taps it, and the...

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Front desk staffer greeting a patient at a small clinic window while her desk phone sits idle

6 min read

A Virtual Visit Workflow for Lytec Front Office Staff

💡A virtual visit workflow for Lytec front office staff should come down to one step. The video link goes out in the same text thread that confirmed...

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Older woman in her living room holding up her phone for a video visit

6 min read

Lytec Telemedicine Text Video Visit: Launch Care From One Link

💡A Lytec telemedicine text video visit starts with one link in the patient's text thread. Curogram pairs with CGM Lytec and sends that link in the...

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Front desk staffer handing an appointment card to a smiling patient

6 min read

A Lytec Review Request Workflow After Patient Appointments

💡A Lytec review request workflow after patient appointments takes the ask off the front desk. Staff don't say a word. After each Lytec visit,...

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Older woman at her kitchen table smiling as she reads a text on her phone

6 min read

Texting Lytec Patients Without App Downloads or Portal Login

💡Texting Lytec patients without app downloads or portal login is what Curogram adds to a CGM Lytec practice. Patients need only a phone that gets...

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Physician-owner at his desk after hours looking at a laptop

6 min read

Lytec Automated Google Review Requests After Every Visit

💡Lytec automated Google review requests come from pairing CGM Lytec with Curogram. After each visit on the Lytec schedule, Curogram texts the...

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Older woman smiling at her phone beside her car in a medical office parking lot

6 min read

Easy Google Review Requests for Lytec Patients by Text

💡Easy Google review requests for Lytec patients by text take a couple of taps. The patient opens the text, taps the link, and the practice's Google...

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Two front desk staff at a small clinic packing up at the end of the day

6 min read

A Lytec Front Desk Texting Workflow to Reduce Call Volume

💡A Lytec front desk texting workflow to reduce call volume starts with one change. Routine patient questions move off the phone and into one shared,...

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Office manager at a small medical practice front desk with one monitor, an idle desk phone, and message bubbles

6 min read

2-Way Texting for Lytec | HIPAA-Compliant, No Updox

💡Lytec 2-way patient texting that stays HIPAA-compliant comes from pairing CGM Lytec with Curogram. Lytec has no built-in way to text patients and...

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