Mira Gwehn Revilla

A writer and editor focused on marketing and creating content that's clear, useful, and interesting to read. With a background interest in psychology and a creative eye, I approach SEO as both a science and art. Outside of work, you'll find me deep in fashion trends and all things Victorian.

Clinic receptionist in a headset turning to greet a patient while four phone lines wait on hold

8 min read

Cut eCW Call Volume | Call Deflection via Texting

Mira Gwehn Revilla: Sep 11, 2026, 5:00:00 PM

💡 eClinicalWorks call center call deflection with patient texting routes routine calls to text. Staff close each thread in seconds. Curogram adds this layer on top of eCW, and every thread syncs to the chart. Confirmations, directions, form status,...

HIPAA Compliant Texting 2-Way Patient Texting Call Center Deflection

Clinic front desk with one coordinator working beside two empty reception stations

9 min read

Shared Inbox for Practice Fusion Front Offices | Curogram

Mira Gwehn Revilla: Sep 11, 2026, 1:00:00 PM

💡 A shared patient inbox for multi-location Practice Fusion front offices is one message queue. Every office can see it. Any trained staffer can...

HIPAA Compliant Texting Shared Inbox for Clinics Multi-Location Automation

Unused outpatient exam room ready for a patient who never booked a follow-up visit

8 min read

Automate eCW Reactivation Outreach | End Call Lists

Mira Gwehn Revilla: Sep 11, 2026, 9:00:00 AM

💡 Automating patient reactivation outreach in eClinicalWorks networks replaces the printed recall list with scheduled text campaigns that work the...

Mass texting Automated Outreach Patient Reactivation

Clinic receptionist working at a front desk beside an abandoned stack of printed recall call lists

7 min read

Automate Reactivation Outreach in Practice Fusion

Mira Gwehn Revilla: Sep 10, 2026, 5:00:01 PM

💡 Automating patient reactivation outreach in Practice Fusion groups means running recall as scheduled text campaigns instead of printed call lists....

Mass texting SMS Patient Outreach Patient Reactivation

Clinic team member checks a patient text thread from the front desk

8 min read

Win Back Lapsed Patients at Practice Fusion | Curogram

Mira Gwehn Revilla: Sep 10, 2026, 1:00:00 PM

💡 Bringing lapsed Practice Fusion patients back with text outreach works because most of those patients never chose to leave. They canceled once,...

Mass texting Automated Outreach Treatment Reactivation

Medical office coordinator in blue scrubs smiling at her phone

10 min read

Win Back Lapsed eCW Patients With One Text

Mira Gwehn Revilla: Sep 10, 2026, 9:00:01 AM

💡 Bringing lapsed patients back to eClinicalWorks practices with text outreach works because most of those patients never chose to leave. They...

Mass texting SMS Patient Outreach Treatment Reactivation

Medical office team meeting in a hallway

9 min read

Introduce Office Texting on Practice Fusion So Patients Trust Text One

Mira Gwehn Revilla: Sep 8, 2026, 1:00:00 PM

💡 Introducing text communication to patients at Practice Fusion offices works best as a scripted launch that starts about four weeks before the...

HIPAA Compliant Texting Enterprise Patient Communication Text Messaging Engagement

Front desk staff introducing clinic texting to a patient during checkout at a medical practice

9 min read

Introduce Clinic Texting So Patients Trust Text One

Mira Gwehn Revilla: Sep 8, 2026, 9:00:02 AM

💡 Introducing text communication to patients at eClinicalWorks practices works best as one scripted launch week. Every site says the same thing, in...

HIPAA Compliant Texting Patient Communication Platform Medical SMS Messages