Jo Galvez

Split screen showing healthcare admin managing calls and monitoring Google Maps reviews on smartphone

9 min read

Opus EHR Review Management for Referrals | Close the Google Gap

💡 Opus EHR has no built-in review management tools. This leaves behavioral health and SUD treatment facilities exposed at the most important moment in the referral process: the Google search. Hospital discharge planners, court liaisons, and EAP...

Read More
Two panels: Stressed phone juggling (before) and efficient SMS dashboard (after)

10 min read

Staff Broadcast Notifications for Opus EHR | Replace the Phone Tree

💡 Opus EHR has no built-in mass texting tool. When a group cancels or weather hits, front desk staff spend 75 to 90 minutes calling patients one at...

Read More
Patient recall campaign funnel results showing SMS open and conversion rates

9 min read

Broadcast Patient Messaging for Opus EHR Behavioral Health

💡 Broadcast patient messaging for Opus EHR behavioral health programs sends one SMS to a full patient panel in seconds. Opus EHR has no built-in...

Read More
A patient reflecting at home, using a smartphone during a moment of private review

8 min read

Patient Review Privacy for Opus EHR Behavioral Health

💡 Patient Google review experience for Opus EHR behavioral health programs needs a privacy-first approach. Stigma, employer fears, and insurance...

Read More
Behavioral health clinician with patient, next to five-star Google reviews on a phone

8 min read

Google Reviews for Opus EHR Practices: New 5-Star Reviews in 3 Months

💡 Automated Google reviews for addiction treatment Opus EHR practices fix a quiet gap. Opus EHR runs your clinical work well. But it has no built-in...

Read More
Portrait of a smiling healthcare provider managing patient appointments on a tablet

9 min read

Mobile Intake for Opus EHR Patients: Complete Forms by Text

💡 The patient intake experience for Opus EHR behavioral health programs through mobile forms with no portal requirement changes on the first day of...

Read More
Visual comparison: manual vs. automated patient intake workflow

8 min read

SMS Intake Forms for Opus EHR | Save 60 Min Per Admission

💡 Opus EHR handles clinical notes well, but its intake forms have a gap. Patient data does not auto-populate into the chart. Staff must copy and...

Read More
Before and after comparison of medical office patient admission workflow

9 min read

Digital Intake Forms for Opus EHR: End 19-Page Copy-Paste Admission

💡 Digital behavioral health intake forms Opus EHR admission workflow tools fix a known gap. Opus EHR offers digital intake forms, but the data does...

Read More
Left: Nighttime phone reminder; Right: Medical office staff using tablet confirmation dashboard

9 min read

Automated Reminders for Opus EHR: Keep IOP Groups Full & No-Shows Down

💡 Automated IOP appointment reminders Opus EHR behavioral health programs need must arrive at the right hour. Opus EHR has built-in reminders, but...

Read More
Split-screen view of dark bedroom and bright kitchen, separated by a vertical black divider

8 min read

Patient Reminders for Opus EHR: Recovery-Safe Timing

💡 Patient-friendly appointment reminders Opus EHR SUD recovery treatment adherence rely on one simple rule: timing. A reminder sent at 3 AM does not...

Read More