Aubreigh Lee Daculug

Phone on a table showing a read text while a buried portal app icon goes ignored

7 min read

Why BH Consumers Text Back But Ignore Portals

💡 Behavioral health patient texting with no portal login works because the consumers who need engagement most — people managing addiction, depression, or housing instability — face the steepest barriers to apps, accounts, and passwords. Curogram's...

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Patient's phone showing a one-tap text-to-pay confirmation for ketamine treatment at home

7 min read

Self-Pay Ketamine Patient Billing | Text-to-Pay via Osmind

💡 Self-pay ketamine patients invest $2,400 to $3,600 in treatment their insurance won't cover. Asking them to log into a portal afterward adds...

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Hands holding a phone at night, hesitating before seeking behavioral health care online

7 min read

Why BH Consumers Trust Google Reviews Most

💡 When someone looks for mental health or substance use care, they usually start on Google. Around 90% of prospective consumers see your Google...

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Paper intake packet transforming into a digital behavioral health form

7 min read

Automate Intake Forms for Netsmart | Staff Guide

💡 Netsmart intake form automation means texting secure form links to consumers before their appointments instead of handing them paper packets....

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Multiple smartphones lighting up at once with a single broadcast SMS notification

8 min read

Broadcast SMS for Osmind Practices | Reach Every Patient Instantly

💡 Osmind's in-app notifications only reach the 20–40% of patients who actively open the app. That means most of your panel never sees your urgent...

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Paper medical statement shredded beside phone showing a text payment link

7 min read

Replace Paper Statements in Osmind Practices | Text-to-Pay Billing

💡 Replacing paper statements and phone collections in the Osmind billing staff workflow removes the slowest, least effective part of revenue cycle...

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Old desk phone tangled in its cord beside a smartphone showing an appointment reminder text

7 min read

Automate Appointment Reminders for Netsmart | Setup

💡 Setting up automated appointment reminders alongside Netsmart means adding a 2-way SMS platform like Curogram that runs next to your scheduling....

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Phone showing a confirmed behavioral health appointment reminder text on a clinic desk

7 min read

Reduce No-Shows for Netsmart BH | Reminders

💡 To reduce the no-show rate at a Netsmart mental health clinic, add automated 2-way SMS appointment reminders through a HIPAA-compliant platform...

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Smartphone showing an appointment reminder text notification on a warm wooden table

7 min read

SMS Reminders Keep BH Consumers in Care

💡 The behavioral health appointment reminder SMS consumer experience is simple. A text lands on the consumer's phone, they reply with one letter,...

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Smartphone sending a broadcast text to multiple patients during a clinic schedule disruption

7 min read

Mass Text Notifications for Osmind Schedule Changes | End Phone Trees

💡 Mass text notifications for Osmind practice schedule changes replace the slow phone tree — the hours of one-by-one calls when a provider is out,...

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