Jo Galvez

Stressed vs calm rehab front desk: reducing phone volume with texting

9 min read

Stop the 80 Calls a Day | Operational Texting for WebPT Front Desks

💡 The fastest way to reduce call volume in a WebPT practice is to move scheduling tasks from voice calls to 2-way SMS. When you add Curogram to your WebPT setup, front desk staff can handle changes to recurring visits, fill last-minute gaps, and...

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Automated SMS appointment reminder resulting in a confirmed physical therapy schedule

9 min read

Automated Appointment Reminders for WebPT | Protect the Plan of Care

💡 Automated appointment reminders for WebPT help rehab clinics protect Plan of Care adherence through interactive 2-way SMS. By syncing with the...

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Stressed vs. organized medical office staff using digital patient scheduling

10 min read

2-Way HIPAA Compliant Texting for WebPT Scheduling | Stop Phone Tag

💡 2-way HIPAA-compliant texting for WebPT scheduling lets high-volume rehab clinics replace phone tag with instant, secure text messages. Instead of...

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Contrast between a senior frustrated by portal logins and happy on an easy doctor video call

8 min read

App-Free Telemedicine for Lytec | Why Keeping It Simple Wins

💡 App-free telemedicine for Lytec patients removes the biggest reason virtual visits fail—login walls, app downloads, and lost passwords. Instead of...

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Modern medical front desk staff using digital tools for efficient workflow

8 min read

Batch Billing for Lytec | Send 500 Invoices in 5 Minutes

💡 Batch patient billing for Lytec workflows lets practice managers turn days of manual billing into a single digital task. Instead of printing,...

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Comparison of a stressed physician on an unpaid call and a smiling one conducting a telehealth visit

8 min read

Telehealth Billing for Lytec | Stop Giving Away Free Advice

💡 Telehealth billing for Lytec phone consultations lets practices turn unpaid patient calls into real revenue. Many doctors spend hours each day on...

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Integrated telemedicine workflow showing receptionist and patient receiving an appointment via text

9 min read

Integrated Telemedicine for Lytec | Stop The Link Juggle

💡 Integrated telemedicine for Lytec practice workflows cuts the chaos of juggling video links and separate apps. When a visit is marked as...

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Featured image contrasting messy paper bills with an easy mobile medical payment on a phone

7 min read

Improving Patient Payments for Lytec | Why Mobile is Faster

💡 Improving patient payment experience for Lytec practices starts with one change: remove the friction. Paper bills sit in piles because patients...

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A patient conveniently paying a medical bill via mobile phone while sitting in a clinic waiting area

11 min read

Text-to-Pay for Lytec | Reduce A/R Days by 30%

💡 Text-to-pay for Lytec practice workflows lets medical offices swap slow paper bills for instant SMS payment links. Curogram connects to Lytec's...

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Medical office manager using her phone during a power outage, calm and prepared

10 min read

Crisis Communication for Lytec | Handling Closures Instantly

💡 Crisis communication for Lytec medical offices means you can still reach every patient even when your office goes dark. Many Lytec systems run on...

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