Jo Galvez

Radiology technologist uses digital patient intake system in modern MRI suite

10 min read

Digital Intake for Exa PACS | Safety Screening Automation

💡 Paper intake forms slow down imaging centers in three ways. They create waiting room delays, introduce safety blind spots, and require manual data entry. For a facility running 40 to 60 studies per day, those delays add up fast. Secure online...

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Modern MRI scanner with a radiologist standing getting ready to do work

9 min read

Exa Imaging Center Reviews | Automated Reputation Management

💡 Imaging centers running Exa PACS/RIS deliver strong clinical results. But Exa has no tools for managing online reputation. That leaves many...

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Healthcare administrator analyzing location star ratings and patient review counts on a dashboard

8 min read

Imaging Center Review Dashboard | Multi-Location Management

💡 Managing Google reviews across multiple imaging locations is a real challenge. Without a central system, some locations thrive online while others...

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Split image: MRI patient on left; hand holding phone asking 'How was your experience?'

8 min read

Share Your Imaging Experience | Post-Study Text Review

💡 An imaging center patient review request text is a short, automated message sent to patients after their MRI or CT scan. It gives them a fast,...

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Split-screen: radiologist reading a CT scan and patient receiving a health reminder text message

9 min read

Exa Connect Imaging Recalls | Automated Follow-Up Texts

💡 Exa Connect finds follow-up imaging recommendations inside radiology reports and creates pending orders in Exa RIS. But finding the recommendation...

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Two-panel comparison of stressed vs. composed healthcare staff managing patient recalls

11 min read

Radiology Recall Operations | Automated Follow-Up Management

💡 Radiology follow-up recall operations are a core part of how imaging centers recover lost revenue. When patients skip their recommended follow-up...

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Radiologist reviewing CT scans while patient receives results on her smartphone

9 min read

Your Follow-Up Imaging Text | What It Means for You

💡 If you got a follow-up imaging text message from your imaging center, it means your radiologist recommended a follow-up study after reviewing your...

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Stressed call vs. happy text confirmation for radiology patient

10 min read

Text Your Imaging Center | Direct Patient Support Before MRI & CT

💡 When patients are referred to an imaging center for an MRI or CT scan, prep questions come up fast. Can they eat? Is their metal implant safe?...

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Receptionist and technologist managing MRI patients at a modern clinic

10 min read

Automated Radiology Reminders | Exa RIS Modality Prep

💡 Radiology front desk teams often start the day with over 100 tasks. They confirm appointments, deliver prep instructions, and send insurance...

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Elderly patient sitting on her kitchen table having a telehealth visit using her phone

10 min read

Office Ally Patient Telehealth Text Link | One Tap Access

💡 When patients get a text link to join a video visit, they show up. When they have to download an app, many don't. An Office Ally patient...

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