Gregory Vic Dela Cruz

Automated appointment reminders can help clinicians save time and reduce no-shows, maximizing the clinic's revenue.

7 min read

How Text Reminders Help in Healthcare: A Clinician’s Guide

💡Text reminders in healthcare streamline communication, reduce no-shows, and free up staff time. For clinicians, the benefits go beyond convenience. They directly improve patient outcomes, efficiency, and revenue. Patients prefer receiving timely...

Read More
Missed after-hours calls are costing your medical practice, both in patient retention and direct revenue.

7 min read

The Hidden Costs of Missed After-Hours Calls in Healthcare

💡The cost of missed calls in healthcare goes far beyond inconvenience. Every unanswered patient call represents lost revenue. There's also added...

Read More
Use HIPAA compliant bulk messaging to transform your practice and gain back your time.

7 min read

Top 12 FAQs: HIPAA Compliant Bulk Messaging in eClinicalWorks (eCW)

💡Bulk messaging in healthcare allows clinics to reach patients quickly. You can send reminders, recalls, and health alerts while ensuring HIPAA...

Read More
For eCW users, knowing how to improve the patient experience is crucial to the clinic's online reputation.

6 min read

How to Improve Patient Experience in Clinics

💡Learn how to improve patient experience in clinics with practical strategies. Through these, you can reduce wait times, improve communication, and...

Read More
For eClinicalWorks (eCW) users, knowing how to send HIPAA-compliant text messages is critical.

7 min read

How to Send HIPAA Compliant Text Messages for eClinicalWorks (eCW)

💡HIPAA compliant text messages are essential for secure and efficient patient communication. For clinics using eClinicalWorks (eCW), sending...

Read More
Sending automated appointment reminders is a simple but effective solution to reduce no-shows, and helps clinics maximize revenue.

6 min read

How Appointment Reminders Reduce No-Shows in Clinics

💡Missed appointments are one of the biggest challenges in healthcare. It costs clinics revenue, disrupting schedules, and frustrating staff....

Read More
Text to Pay allows patients to resolve their billing issues and hospital obligations from the comfort of their home.

6 min read

What Is Text to Pay? A Complete Guide for eCW Users

💡Text to Pay is a billing solution that allows you to send secure payment requests to patients. Clinics can send requests directly to a patient’s...

Read More
The difference between Telehealth and Telemedicine

6 min read

What’s the Difference Between Telehealth and Telemedicine?

💡The difference between telehealth and telemedicine is often blurred. Knowing it is essential for clinics, patients, and payers. Telehealth is the...

Read More
Patient intake forms can be simplified and made more effective through the best examples from modern practices.

6 min read

Patient Intake Form with Examples: A Complete Guide for Clinics

💡A patient intake form is the first impression a patient has of your clinic. The form collects demographics, medical history, insurance details, and...

Read More
Reputation management requires focusing on your clinic's online reviews and has a ripple effect on your overall reputation

7 min read

Reputation Management for Doctors w/ eClinicalWorks (eCW): Full Guide

💡Reputation management for doctors is no longer optional. In today’s digital world, patients read reviews before booking care. More than 80% of...

Read More