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Implementation Index for HIPAA Compliant Messaging | Spring 2026
These scores come entirely from verified user reviews, making them one of the most credible signals of real-world performance available to healthcare practices evaluating communication software.
IRVINE, CA — March 20, 2026 — Curogram, a HIPAA-compliant patient communication platform, has earned recognition across ten placements in G2's Spring 2026 Reports. The platform ranked in both the Patient Engagement and HIPAA Compliant Messaging categories — appearing in the Grid® Report and all four Index Reports for each, specifically within the Small Business segment. All rankings are based entirely on verified user feedback, not paid placements or analyst opinion.
This recognition is based on the responses of real users for each of the category-specific questions featured in the G2 review form — a testament to the meaningful, day-to-day impact Curogram delivers to healthcare practices across the country.
Curogram currently holds a 4.9 out of 5.0 rating on G2 based on 40 verified reviews. Across both categories, its scores beat category averages in every index G2 measures. Its Average User Adoption rate reached 94%, compared to a category average of 80% — a gap that matters because it shows staff members don't just get access to the tool, they actually use it. The platform's Estimated ROI timeline came in at 5.2 months, roughly half the category average of 11.18 months. Practices see real value in less than six months.
Clients using Curogram see no-show rates 53% lower than the industry average, with appointment confirmation rates above 75% — fully automated. One practice cut their no-show rate from 14.20% to 4.91% in three months, three times better than the industry benchmark. Staff training takes as little as 10 minutes, and onboarding is fast enough that practices aren't waiting long before the platform is doing real work. For independent practices with limited IT resources, that matters more than most vendors acknowledge.
G2 reports are released quarterly and reflect real scores from real users. To qualify for an Index Report, a product must meet minimum review thresholds and receive enough responses to category-specific questions by the cutoff date. The four indexes — Usability, Implementation, Results, and Relationship — each measure a different part of what it's like to actually use a product day to day. Just 3% of software products and services on G2 received a Leader badge in Spring 2026, out of more than 27,000 reports published.
"Our mission has always been to make healthcare simpler — for practices and for patients. Earning recognition on G2's Spring 2026 Patient Engagement Grid is a signal that we're doing exactly that. Patient engagement isn't a feature; it's the foundation of a healthier practice. We're proud that real users are seeing real results with Curogram," said Michael Hsu, CEO at Curogram.
"At the heart of what we do is a simple belief: better communication leads to better care. When patients can reach their provider through a secure, simple text message — and get a real response — that relationship gets stronger. We're honored that the G2 community recognizes Curogram as a leader in HIPAA compliant messaging, and we'll keep earning that trust every day."
Curogram's platform brings together everything a practice needs to communicate with patients in one place — HIPAA-compliant two-way texting, automated appointment reminders, electronic intake forms, mass messaging, text-to-pay, automated Google review requests, and integrated telemedicine. It connects with almost any EMR and is designed so that new staff can be up and running in under 10 minutes.
"Being included in a G2 Report is more than a badge — it's proof that a product is delivering meaningful impact for real customers," said Eric Gilpin, President, GTM at G2. "Congratulations to Curogram for earning this recognition through the authentic voice of their users."
Curogram stands out among patient engagement platforms due to its comprehensive, all-in-one suite of features, seamless EMR integration, and unwavering commitment to HIPAA compliance and customer support. The platform is built with HIPAA compliance at its core and maintains annual third-party audits, including SOC 2 certification, to ensure the highest levels of security. Reviewers come from a range of healthcare settings — outpatient medical practices, health and wellness organizations, hospital systems, and mental health care providers — showing that Curogram's impact isn't limited to one niche. It works across the care continuum.
About Curogram
Curogram is a HIPAA-compliant patient communication platform that integrates with almost any EMR. It automates front desk tasks including appointment reminders, two-way texting, Google review requests, patient intake forms, and text-to-pay billing. The platform serves outpatient medical practices — from solo providers to multi-location organizations — and is built to save time, reduce costs, and increase revenue. For more information or to schedule a demo, visit www.curogram.com.
About G2
G2 is the world's largest and most trusted software marketplace, with more than 90 million people annually — including employees at all Fortune 500 companies — using G2 to make smarter software decisions based on authentic peer reviews.
Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business. For more information, visit www.g2.com.