Related Terms

PHI

HIPAA

 

See Also

Security reviews are part of choosing any texting tool. See what makes patient texting compliant

Two-way HIPAA Texting

ABOUT THIS ENTRY

Category Core: Compliance

Reading time: 1 min

Updated: Nov 2026

SOC 2 Type II

Definition

SOC 2 Type II is an independent audit report showing that a service provider's security controls worked as designed over a set period of time, usually 3 to 12 months.

Why the distinction matters

SOC 2 comes from the American Institute of CPAs (AICPA). A licensed CPA firm tests the vendor against the Trust Services Criteria: security, availability, processing integrity, confidentiality, and privacy. Security is always in scope; the others are added when they apply.

The "Type" matters. A Type I report checks that controls exist on a single date. A Type II report checks that they actually ran, day after day, across the whole review window. For a practice choosing software that will hold patient data, Type II is the stronger signal. It sits alongside a vendor's HIPAA duties.

Example

Before signing with a patient texting vendor, a practice manager asks for its SOC 2 Type II report and a signed BAA. The report shows access reviews, encryption, and incident response were tested over 12 months. Curogram, for example, is SOC 2 Type II certified and HIPAA-compliant.

Frequently Asked