Updox was built for the PC era—a great tool for digitizing fax machines, but clunky for modern patient engagement. Curogram is a mobile-first automation platform that offers true 2-way EHR integration, whereas Updox often relies on "print-to-inbox" workarounds and manual filing.
Feature
Updox
Curogram
Primary Focus
Document Management & E-Fax
Patient Engagement & Automation
EHR Integration Depth
Surface Level (Often just PDF/Image Uploads)
Deep 2-Way Sync (Writes data back to EHR)
Mobile Experience
Limited (Desktop-first interface)
Native Mobile App (Staff can run practice from phone)
Patient Forms
PDF/Image (Requires manual entry/filling)
Digital Data (Writes discrete data to patient chart)
Telemedicine
Add-on Module
Built-in, Integrated with Reminders
User Interface
Dated & Clunky (Steep learning Curve)
Modern & Intuitive (Requires zero training)
Verdict
🏆Winner: Curogram
When is Updox the right choice?
If your practice’s primary pain point is managing a high volume of paper faxes and you have very low patient messaging needs, Updox is a solid "digital filing cabinet." It excels at replacing physical fax machines and organizing inbound documents for staff who work exclusively at a desktop computer.
Why Curogram is the Best Updox Alternative
Reason #1: Modern 2-Way Texting vs. Old-School Portals
Updox’s interface feels like "Outlook for Healthcare"—a desktop-centric inbox designed for administrative staff, not for dynamic patient communication. Curogram provides a modern, mobile-first messaging experience that mimics the apps patients and staff already use (like WhatsApp or iMessage). With Curogram, your providers can securely answer patient questions from their phone while rounding, without needing to log into a clunky desktop portal.
Reason #2: Intuitive Design vs. The "Clunky Software" Fatigue
Staff burnout is real, and outdated software contributes to it. Updox feels like a legacy utility tool—functional for faxes but disjointed and frustrating for daily patient management. It often requires navigating multiple pop-ups and dense menus. Curogram is designed with a "consumer-grade" UX, similar to the apps your staff uses in their personal lives. This means zero training time for new hires and a happier, more efficient front-desk team.
Reason #3: Deep EHR Integration vs. "Print-to-Inbox"
This is the technical dealbreaker. Updox often connects to EHRs using a "Virtual Printer" method—essentially taking a snapshot of a document and "printing" it into the patient's chart as a PDF or image. This is a dead endfor data. Curogram uses API-level integrationto read and write discrete data. When a patient fills out a form in Curogram, it doesn't just save a picture of the form; it can update the patient's actual demographic and clinical data fields in your EHR, saving your staff hours of manual data entry.
Curogram focuses on replacing faxing with direct, secure digital communication (texting, direct messaging). While we handle documents, our goal is to eliminate the need for faxing by connecting you directly to patients and other providers digitally.
Curogram typically offers a simplified implementation package. Updox often requires "Quote-based" pricing that can include variable setup fees and long-term contracts with difficult cancellation policies (60-day notice requirements).
Yes. Unlike Updox, which often saves forms as flat PDF images, Curogram’s advanced integration can write patient intake data directly into the correct fields in your EHR (depending on the specific EHR).
We take data security as seriously as you do. Curogram is built to meet the highest standards of compliance, ensuring your patient data is protected while delivering a 5-star experience.
Don't let clunky, desktop-only software slow your practice down. Experience the difference of a true mobile-first platform that deeply integrates with your EHR.
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