A patient shows up for an MRI. They ate breakfast. The scan gets canceled.
This happens more than you think. Unclear prep rules cause delays, wasted time, and lost revenue. Your front desk drowns in phone calls. Patients feel confused and anxious. Staff burn out fast.
Radiology, vascular, and IR practices face unique hurdles. These aren't simple office visits. Patients need to know about fasting, meds, implants, and contrast risks. A single missed detail can throw off the whole day.
Phone calls don't cut it anymore. Patients miss them. Staff may have a hard time keeping up, and nothing is tracked in one place.
That's where telehealth in StreamlineMD changes the game. With Curogram's tools built right into your EMR, you can prep patients the smart way. Video visits let techs confirm prep rules face-to-face. Secure texts answer quick questions, and everything stays HIPAA-compliant.
Think about what this means: Fewer no-shows, fewer canceled scans, less stress for your team, and better care for your patients. Vascular and IR cases get even trickier. You need to check meds, review health history, and flag risks before the day of the procedure. Doing this by phone is slow and risky. A short video call can catch problems early and keep your schedule intact.
Multi-site imaging groups also benefit. With Curogram, every location follows the same prep process. Patients get the same clear info no matter which site they visit.
This guide walks you through how telehealth works with StreamlineMD. You'll learn how to cut delays, reduce phone traffic, and boost patient trust. Let's dive into the details.
Imaging centers run on tight schedules. One delay throws off the whole day. When a patient arrives without proper prep, everyone pays the price.
Radiology, vascular, and IR cases demand more than a quick check-in. These exams have strict rules. Miss one step, and the scan fails or gets pushed back. That empty slot costs your practice real money.
Patients often arrive unprepared. They forget to fast. They don't know if their implant is MRI-safe. They took blood thinners when they shouldn't have. By the time you find out, it's too late.
The root cause? Unclear or missed instructions. A voicemail doesn't cut it. Neither does a paper handout they toss in a drawer. Patients need real-time answers from real people.
Radiology teams spend hours on prep calls. Front desk staff dial numbers all day. They explain fasting rules, allergy questions, and arrival times over and over. This eats up time that could go toward patient care.
For a busy imaging center with 40 daily exams, even 15 minutes per call adds up fast. That's 10 hours of phone time each day. Half your staff's day gone—just on prep calls.
IR and vascular cases take even more effort. These aren't simple scans. They're invasive procedures with real risks. You need to know about blood thinners, heart conditions, and past reactions. A quick phone call won't cover it all.
Post-procedure care also matters. Patients go home with questions. Is this bruising normal? When can I shower? Should I worry about this pain? Without a clear channel, they flood your phone lines or worse—show up in the ER for something minor.
Multi-location imaging groups face another layer of chaos. Each site might do things a bit different. One location sends texts. Another calls. A third relies on the portal no one checks. Patients get mixed messages. Staff waste time fixing errors.
Telehealth gives you a simple, compliant way to handle all of this. With video visits, you can show patients what to expect. You can see their face and read their body language. You'll know if they truly understand or if they're just nodding along.
Secure messaging also fills the gaps. A patient texts a question at 8 PM. Staff answer first thing in the morning. Everything stays in one place and meets HIPAA rules.
For vascular and IR teams, video lets you do a real pre-procedure check. You can ask about meds, review their history, and spot red flags before they even leave home. If something looks risky, you catch it early—not on the day of the procedure.
This also helps patients feel less anxious. A live chat with a nurse or tech puts them at ease. They know what's coming. They trust your team more. And that trust leads to better reviews and return visits.
Using HIPAA-compliant telemedicine means your practice stays safe. No worries about texts going to the wrong place or data leaks. Curogram's platform keeps everything locked down and logged.
In short, telehealth isn't a nice-to-have for imaging practices. It's the missing link between your EMR and your patients. It plugs the gaps that phones and portals can't fill. When every patient shows up ready, your day runs smoother. Your staff breathes easier. Your bottom line grows stronger.
StreamlineMD users know their EMR inside and out. But even the best system can't fix a broken prep process. Let's look at the common pain points without Curogram integration.
MRI patients must answer screening questions. Do they have a pacemaker? Metal implants? These details matter for safety. But many patients skip the forms or fill them out wrong.
CT scans with contrast raise allergy concerns. Has the patient had a reaction before? Did they take the right pre-meds? If you find out at check-in, you're stuck.
Ultrasound exams often need fasting. A full bladder for pelvic scans. An empty stomach for abdominal studies. Patients forget, drink coffee, eat toast, causing the exam to fail.
Here's a real example:
A patient scheduled for an abdominal ultrasound grabs a bagel on the way. They didn't read the text reminder closely. Now, the tech can't get clear images. The scan gets rescheduled. That's a lost time slot and a frustrated patient.
These issues aren't rare. They happen every day in busy imaging centers. Each one costs you time and revenue.
Vascular studies and IR cases aren't routine scans. They involve risk. Your team needs to know the full picture before the patient arrives.
Medication history matters a lot here. Is the patient on blood thinners? Did they stop them in time? Missing this step can lead to serious problems—or force you to cancel at the last minute.
Comorbidities add another layer. Diabetes, kidney disease, and heart issues all affect how you approach the case. These details often get lost in paper forms or rushed phone calls.
Safety red flags need early review too. A patient with a high bleeding risk shouldn't show up and find out they can't have the procedure. That wastes their time and yours.
Consider this scenario:
An IR patient takes aspirin daily for heart health. The pre-call gets missed. They arrive for a biopsy, but you can't proceed safely. The case gets bumped. The patient feels let down. Your team scrambles to fill the slot.
A short video visit catches these issues early. You can ask direct questions, see the patient's face, and confirm they understand. It's faster than phone tag and more reliable than forms.
Your front desk handles a lot. Scheduling, check-ins, insurance, and patient questions. Adding dozens of prep calls each day pushes them past the limit.
Long hold times frustrate patients. They hang up, call back later, or just show up and hope for the best. None of these lead to good outcomes.
Limited staff means missed details. A rushed call might skip important questions. A busy day might mean some patients don't get called at all. Errors pile up.
Phone-only workflows also lack a paper trail. Did you tell the patient to fast? You think so, but there's no record. When they show up unprepared, it's their word against yours.
Think about a center with three front desk staff and 60 daily exams. Each call takes 10-15 minutes when you factor in hold times and callbacks. That's more calls than your team can handle well.
Switching to StreamlineMD virtual consultations lightens this load. Quick video chats replace long calls. Secure texts handle simple questions. Staff spend less time on the phone and more time on the work that matters.
When your workflow breaks down, everyone suffers. Patients wait. Staff stress. Revenue slips. The solution isn't more staff—it's smarter tools.
Curogram connects right to StreamlineMD. No clunky workarounds. No double entry. Everything flows in one place. Let's break down how it works for each part of your workflow.
Picture this: A patient has an MRI scheduled for next week. Instead of a phone call, they get a link for a quick video visit. A tech or nurse joins the call. They walk through the prep steps together. The tech asks about metal implants. The patient mentions a knee replacement from 2015. The tech notes it in the chart and confirms the implant is MRI-safe. Done in five minutes.
Now, compare that to phone prep. You call. They don't answer. You leave a message. They call back while you're with another patient. You play phone tag for two days. And you still aren't sure they understood the fasting rules.
Virtual pre-imaging consults cut through this mess. Patients see a real person. They can ask questions and get answers right away. They leave the call knowing exactly what to do.
For CT scans with contrast, you can verify allergy history face-to-face. If the patient had a reaction before, you can walk them through pre-medication steps. No confusion. No surprises on scan day.
Ultrasound prep gets easier too. Show the patient exactly what "fasting" means. Explain why they need a full bladder. Visual cues stick better than written words.
Multi-site groups benefit from this setup. Every location uses the same video consult process. Patients get consistent prep no matter where they go. Staff follow the same checklist. Quality stays high across all sites. The result are more complete exams, fewer reschedules, and better use of your scanner time.
IR and vascular cases need deeper review. You can't just ask "did you fast?" You need a full health picture before the procedure.
With Curogram, you can run a virtual screening session days before the case. A nurse or PA joins the video call. They review the patient's medication list. They check for blood thinners, diabetes meds, and anything that might cause trouble.
Consider this:
A patient scheduled for a liver biopsy. They take warfarin for a heart valve. During the video call, the nurse spots this right away. She confirms the patient stopped the med five days ago per the doctor's orders. She also asks about any new bruising or bleeding signs.
This kind of check would take three or four phone calls the old way. With video, it happens in one session. The patient feels cared for. The staff have what they need. The case moves forward safely.
Safety red flags get caught early. High blood pressure, recent infections, or abnormal lab values—all of these can change your plan. Finding out at the bedside wastes everyone's time.
A vascular surgery center might see 10 IR cases per week. If even one gets canceled due to a missed med check, that's thousands in lost revenue. Multiply that over a year, and the cost adds up fast.
Virtual screening also builds rapport. Patients meet their care team before the big day. They know the faces. They trust the process. This cuts down on anxiety and last-minute no-shows.
For practices using StreamlineMD, Curogram pulls patient data directly into the video visit. No need to re-enter info. The nurse sees the chart, the meds, and the appointment details all in one screen.
The care doesn't end when the patient leaves. Post-procedure questions pile up fast. Is this swelling normal? Can I take a shower? What should I watch for?
Phone calls clog your lines. Patients wait on hold. Staff juggle calls between check-ins. It's a recipe for frustration on both sides.
Secure messaging changes the game. A patient texts a photo of their incision site. A nurse reviews it and replies with guidance. Total time: two minutes. No phone call needed.
For more complex concerns, a quick video visit works best. The nurse can see the wound, ask follow-up questions, and decide if the patient needs to come in. Most of the time, reassurance is all they need.
This keeps your phone lines clear. It also keeps patients out of the ER for minor issues. A worried patient might rush to urgent care for normal bruising. A quick text or video call puts their mind at ease.
Post-procedure surveys also fit into this workflow. After the video follow-up, you can send a link for feedback. Happy patients leave good reviews. Issues get flagged early before they turn into complaints.
Consider the ROI here. Each avoided ER visit saves the patient money and stress. Each answered text saves your staff time. Each good review brings in new patients.
For IR cases, post-procedure follow-up is even more critical. Patients need clear wound care instructions. They need to know when to call if something goes wrong. A video check at 24 or 48 hours catches problems early.
Curogram logs every message and video visit. This creates a clear record for your chart. If a patient claims they never got follow-up, you have proof. This protects your practice and keeps care on track.
HIPAA-compliant telemedicine ensures all of this stays secure. Messages encrypt in transit. Video visits meet federal standards. Your patients' data stays safe.
When you combine virtual prep, screening, and follow-up, you build a complete loop. Every touchpoint connects. Nothing falls through the cracks. That's the power of telehealth in StreamlineMD with Curogram.
Better tools lead to better days. Here's how telehealth transforms your daily workflow:
Every canceled scan costs you. The slot sits empty. The tech has nothing to do. The patient leaves upset. None of this helps your bottom line. With virtual prep visits, patients arrive ready. They know the rules. They followed them. Your scanner runs on schedule.
Think about a center that cancels 5% of MRIs due to prep issues. At 30 scans per day, that's 1-2 failed exams daily. Over a month, you lose 30-40 slots. At an average of $400 per MRI, that's $12,000 to $16,000 gone.
Telehealth cuts this number down. When patients talk to a real person before the exam, they follow through. Your schedule becomes more predictable since techs know what's coming.
Phone calls eat up staff time. A single prep call can take 10-15 minutes with hold times and callbacks. Multiply that by dozens of patients, and your team drowns.
Virtual support changes the math. A video visit takes 5 minutes. A text exchange takes 2 minutes. Staff handle more patients in less time.
Curogram can reduce phone call volume by as much as 50%. That frees your front desk for check-ins, insurance, and other tasks that need human touch.
Patients also prefer it. They don't want to sit on hold. A quick video call or text fits their busy lives. They get answers fast and feel valued.
If you run multiple sites, consistency matters. Patients should get the same prep info at every location. Staff should follow the same steps.
Curogram lets you build standard workflows that deploy across all sites. One video consult template for MRI prep. One for CT. One for vascular cases. Everyone follows the same playbook. This cuts down on errors. It also makes training easier. New staff learn one system, not five different approaches.
Multi-site groups also gain central oversight. Managers can see which locations hit their targets and which need help. Data flows into StreamlineMD for easy tracking.
Telehealth isn't just about patient care. It drives real business results. Here's how Curogram integration helps with profits:
Prepared patients fill your schedule. Empty modality blocks drain your revenue. The link is clear.
When patients show up ready, exams happen. Machines run. Revenue flows. It's that simple.
IR cancellations hurt even more. These high-value cases bring in significant revenue. A single missed biopsy or ablation can cost $2,000 or more. Catching one risk factor via video saves that slot.
Less phone time means lower staffing costs. You don't need extra hires during busy seasons. Your current team handles more with better tools.
Curogram users report staff productivity gains of 30% or more. That's real savings you can reinvest in patient care or growth.
Satisfied patients come back. They refer friends. They leave good reviews. All of this grows your practice.
Virtual visits show patients you respect their time. Secure messaging proves you care beyond the appointment. These touches build trust and loyalty.
Facilities that offer modern, accessible support stand out. In a crowded market, that edge matters.
Patient experience drives everything. Satisfied patients stay. Unhappy ones leave—and tell others.
No one likes waiting on hold. It feels like wasted time. It raises stress, especially before a procedure. Virtual visits and secure texts give instant access. Patients ask a question and get a quick reply. They don't sit on hold for 20 minutes wondering if anyone cares.
For IR patients, this matters even more. These folks feel anxious about invasive procedures. A calm, helpful video call settles their nerves. They go into the procedure with less fear.
When patients can reach you easily, they trust you more. They feel supported before and after their visit. This trust shows up in surveys and reviews. Patients rate practices higher when communication is smooth. They perceive the care as better, even if the clinical work is the same.
Access also builds loyalty. Patients stick with practices that make life easy. They don't shop around for a competitor who might answer faster.
Mobile access meets patients where they are. They can join a video visit from their couch. They can text a question from their car.
This convenience matters for diverse patient groups. Working parents, elderly folks, and rural patients all benefit. They don't need to take time off or drive across town just to ask a question.
Engaged patients follow instructions better. They show up prepared. They complete post-care steps. They become partners in their own health.
Telehealth works even better when paired with other digital tools. Curogram offers a full suite of solutions that connect with StreamlineMD.
HIPAA-compliant texting lets you reach patients securely. Every message stays private and meets federal rules. No more worries about data leaks.
Mass texting helps you reach large groups fast. Send prep reminders to all MRI patients at once. Alert patients about weather closures. Share health tips to your entire panel.
Appointment reminders cut no-shows by up to 75%. Patients get texts or calls before their visit. They confirm, reschedule, or cancel with one tap.
Online patient forms save time at check-in. Patients fill out history and consent from their phone. Staff don't chase paper or re-enter data.
Reputation management boosts your online presence. Automated surveys ask happy patients to leave reviews. Your Google ratings climb without extra work from staff.
Text-to-Pay simplifies billing. Patients get a link. They tap and pay. Collections improve. Cash flow speeds up.
These tools create a complete digital patient engagement system. Each piece connects. Data flows into StreamlineMD. Your practice runs smoother from first contact to final payment.
Why Curogram Is the Right Telehealth Partner for StreamlineMD Practices
Curogram was built for practices like yours. It integrates with almost any EMR—including StreamlineMD—so you don't have to change how you work.
Setup takes minutes, not weeks. Staff training happens in as little as 10 minutes. There's no steep learning curve. Your team can start using it right away.
The platform handles everything in one place. Two-way texting, video visits, reminders, forms, payments, and reviews all live under one roof. You don't need five different vendors.
HIPAA compliance is baked in. Every message, every video call, every form meets federal standards. Your patient data stays protected without extra effort on your part.
Curogram cuts phone call volume by as much as 50%. Staff productivity jumps by 30% or more. These aren't guesses—they're results from real practices.
For radiology, vascular, and IR teams, the benefits stack up fast. Virtual prep visits reduce day-of cancellations. Secure messaging handles post-procedure questions. Video screening catches safety risks before they cause problems.
Multi-site groups get extra value. Standardized workflows deploy across all locations. Central dashboards show performance at a glance. Every site follows the same playbook.
Patients also love it. They get quick answers without long holds. They feel cared for before and after their visit. Happy patients leave good reviews and come back for future care.
The bottom line? Curogram turns StreamlineMD into a true patient engagement powerhouse. You keep your EMR. You add modern tools and get better outcomes for less effort.
Radiology, vascular, and IR practices can't rely on phone calls alone. Patients miss messages. Staff burn out. Schedules fall apart.
Telehealth in StreamlineMD offers a better path. Virtual visits confirm prep rules face-to-face. Secure texts handle quick questions. Video screening catches risks early.
With Curogram, your EMR gains new power. Everything integrates. Nothing gets lost. Staff work smarter, not harder. The impact shows up in real numbers: Fewer canceled scans, shorter phone queues, higher patient satisfaction, better reviews, and stronger revenue.
Vascular and IR teams see even bigger wins. Complex cases need deeper screening. A quick video call does what three phone calls can't. Patients feel prepared. Procedures go smoothly.
Multi-site groups benefit from standard workflows. Every location follows the same steps. Patients get consistent care no matter which site they visit.
Post-procedure support keeps patients safe and happy. A text or video check answers their questions fast. They stay out of the ER for minor concerns. They trust your team more.
The tools also work together. Texting, reminders, forms, payments, and reviews all connect. Curogram builds a full digital loop around your practice.
Your patients expect modern care. They want quick answers and easy access. They judge you not just on clinical skill but on how you communicate.
StreamlineMD handles your charts. Curogram handles your conversations. Together, they create a unified system that elevates patient care.
Take the next step toward smarter workflows and happier patients. Book a demo today to see Curogram and StreamlineMD telehealth in action.