Send automated review requests after each visit.
Filter negative feedback before it reaches public review sites.
Increase positive reviews on Google, Healthgrades, and Facebook.
Monitor reputation across multiple clinic locations.
Integrate results directly within Dolphin for accuracy and reporting.
With Curogram integrated into Dolphin Management, practices can collect authentic Dolphin patient reviews. Protect your brand and maintain consistent reputation across all locations.
In orthodontics and oral surgery, your reputation speaks louder than any advertisement. Families choosing a provider often start with a simple Google search. They compare star ratings and recent patient reviews of their top prospects.
Even one negative comment can outweigh dozens of satisfied experiences. That’s why reputation management in Dolphin Management has become crucial for practices.
Reputation management is the process of collecting, monitoring, and responding to patient reviews. When integrated with a HIPAA-compliant platform, clinics can send requests after every visit. This ensures the feedback loop stays timely and consistent. It filters negative feedback for internal resolution. It also automatically publishes positive reviews to trusted public platforms.
This blog explains why reputation management matters for orthodontic and oral surgery practices. Learn how Curogram automates this process within Dolphin, and the benefits practices experience. from stronger Google visibility to better patient trust. By the end, you’ll see why automated reputation management is key to growth and patient loyalty.
Families looking for orthodontists or oral surgeons today don’t flip through directories—they check online reviews. In fact, over 90% of patients consider online ratings before scheduling an appointment. A single negative comment, unanswered, can influence dozens of potential new patients. That’s why a proactive approach to reputation management in Dolphin Management is critical for clinics that depend on referrals and community trust.
Orthodontic and surgical treatments are long-term relationships between clinic and patient. Parents and guardians want reassurance that their families are receiving care from providers with excellent reputations. A pattern of five-star reviews not only attracts new patients but also strengthens loyalty among current ones. On the other hand, neglecting your online presence allows isolated complaints to overshadow hundreds of positive experiences that never made it online.
Many practices underestimate how quickly digital word-of-mouth spreads. In ortho and dental fields, even small gaps in communication—like unanswered questions or delayed follow-ups—can lead to negative reviews. However, when feedback is requested systematically and immediately after visits, satisfied families are far more likely to share their experiences publicly. Automated Dolphin patient reviews, sent through Curogram, help ensure every happy patient has a voice.
Beyond patient perception, online reputation directly impacts search visibility. Google favors active, highly rated healthcare businesses in local search results. That means more reviews don’t just enhance credibility—they drive discoverability. Maintaining a steady stream of authentic, positive feedback can help clinics rank higher in “near me” searches and attract more organic traffic without costly ads.
In short, reputation management builds credibility, fosters trust, and keeps clinics competitive in an increasingly digital landscape. When integrated directly into Dolphin Management, the process becomes seamless—turning everyday patient interactions into lasting online testimonials of quality and care.
Curogram simplifies reputation management in Dolphin Management by automating every step of the review process—from collecting feedback to monitoring results. After each patient visit, the system automatically sends a secure, HIPAA-compliant message prompting the patient or guardian to share their experience. This approach ensures reviews are gathered when the visit is still fresh in their minds, leading to higher response rates and more authentic feedback.
The integration also includes intelligent filtering. Positive feedback (such as four- and five-star responses) is directed to public platforms like Google or Healthgrades, while lower-rated responses are routed internally for resolution. This filtering mechanism protects the clinic’s public image while giving staff a chance to address issues before they become visible online. It transforms potential complaints into opportunities for service recovery and improvement.
Curogram’s system supports multi-location reporting, which is invaluable for ortho or dental groups. Each office can monitor its performance individually while contributing to an overall brand-wide reputation score. Administrators can view analytics showing review trends, response times, and satisfaction averages. This data-driven insight helps management identify standout teams or locations needing additional support.
Another core strength of this automation is compliance and consistency. Every message sent is encrypted, logged, and fully HIPAA compliant. Curogram adheres to A2P 10DLC standards, ensuring all communication remains trusted and spam-free. Automated timing ensures review requests go out immediately after the patient’s appointment, removing the burden from front-desk staff and ensuring no visit goes unacknowledged.
With this integration, clinics can easily manage their online presence without extra tools or marketing consultants. Reputation management becomes a built-in process, tightly woven into the daily workflow within Dolphin. It’s the fastest, safest, and most effective way to turn satisfied patients into public advocates for your practice.
Automated reputation management in Dolphin Management provides measurable, strategic benefits that directly influence growth, patient acquisition, and long-term brand health. Here’s how practices benefit from integrating Curogram into their Dolphin workflow:
Automating review requests ensures no satisfied patient slips through the cracks. Instead of relying on staff to remember to ask for feedback, Curogram’s system triggers every request automatically after each appointment. This consistency increases the number of positive reviews posted to Google, Yelp, or Healthgrades. The more five-star reviews your clinic accumulates, the stronger your online credibility becomes.
Google’s local search algorithm heavily favors businesses with frequent, high-quality reviews. For ortho and dental practices, this means reputation management isn’t just a marketing tool—it’s a search engine optimization strategy. Consistent review activity signals trustworthiness and relevance to search engines. Over time, this helps clinics rank higher in local searches, attracting more families seeking orthodontic or surgical care nearby.
Requesting feedback shows patients their opinions matter. When patients feel heard, they are more likely to stay loyal and recommend the practice to others. Curogram’s system allows clinics to respond promptly to feedback—positive or negative—strengthening communication and trust. A reputation built on transparency becomes a competitive differentiator in a crowded market.
Manual review collection is tedious and inconsistent. Automating this process saves staff time and reduces administrative errors. The system manages outreach, logging, and follow-up without additional effort from front-desk teams. What once required hours of calls or emails now happens in seconds.
For multi-location groups, maintaining a unified brand image is critical. Curogram’s reporting tools allow each site to align messaging and monitor performance under one dashboard. Consistent tone and timing across all Dolphin patient reviews reflect professionalism and reliability—key factors influencing parental trust in multi-site ortho and dental organizations.
By filtering negative feedback internally, staff can address patient concerns before they escalate. Quick responses often convert dissatisfied patients into loyal advocates. Clinics can identify recurring issues—such as scheduling delays or communication gaps—and take immediate corrective action. This proactive approach keeps the patient experience strong while preserving public reputation.
Reputation management compounds over time. As reviews accumulate, competitors with weaker digital visibility struggle to keep up. Families trust a clinic with hundreds of recent positive reviews far more than one with a few outdated ones. Automated review collection ensures your online reputation keeps pace with your clinical excellence.
Every step of the review process remains compliant with HIPAA regulations. Messages containing protected information are encrypted, and review requests are structured to avoid disclosing sensitive data. This compliance-first design protects clinics from legal risks and ensures that digital communication meets healthcare privacy standards.
Strong online reputation supports word-of-mouth marketing. Even referred families validate recommendations by reading reviews before booking. Having hundreds of verified, recent testimonials reassures new patients and accelerates decision-making. In many cases, online reputation becomes the tipping point for converting interest into a confirmed appointment.
Every review contributes to your long-term brand story. Over time, automated reputation management builds digital equity that extends beyond traditional advertising. It transforms everyday patient satisfaction into measurable growth metrics—more leads, more referrals, and stronger community standing. For ortho and oral surgery practices, that translates into both stability and expansion.
An orthodontic group in Texas implemented Curogram’s automated review system with Dolphin Management and doubled their total reviews in just nine months. Before automation, only about 10% of patients left feedback. After integration, 70% responded to review prompts, and 95% of those posted publicly. The group’s Google rating rose from 4.2 to 4.9, resulting in a 25% increase in new patient inquiries.
Similarly, an oral surgery practice in Florida struggled with inconsistent feedback collection. By adopting automated Dolphin patient reviews, they increased their online rating from 3.7 to 4.9 within six months. Negative comments were redirected internally, giving staff a chance to resolve issues before they affected the clinic’s image. The practice reported stronger referrals from satisfied families and fewer reputation management crises overall.
Implementing reputation management in Dolphin Management is fast and requires no complex setup. Follow this checklist to get started:
Most practices begin seeing results within weeks. Schedule a free demo with Curogram to see how easily you can turn satisfied patients into powerful online advocates.
Curogram brings automation, compliance, and measurable growth together for Dolphin users. It transforms reputation management from a manual, reactive task into a seamless, proactive system. Every review request, feedback filter, and data point is automated within a HIPAA-compliant framework designed for healthcare professionals.
Unlike generic review tools, Curogram’s integration with Dolphin ensures every patient record and feedback loop stays accurate. The system centralizes reputation metrics across locations, giving administrators the visibility they need to sustain excellence. Clinics gain control of their online presence, reduce administrative strain, and strengthen referral networks—all from within a single platform.
With proven results like doubling review volume and improving average ratings across multi-location groups, Curogram remains the go-to solution for modern orthodontic and oral surgery clinics. It doesn’t just manage your reputation—it amplifies it with consistency, compliance, and care.
Reputation management in Dolphin Management is a strategic asset for orthodontic practices. By integrating Curogram, clinics can automate review collection. They can also resolve issues before they escalate and consistently strengthen patient trust. Each positive review becomes a building block for sustainable growth and community confidence.
Clinics with strong online reputations attract more patients and retain them longer. Automation ensures every patient voice is heard while keeping data secure.
With Curogram and Dolphin working together, managing your online reputation becomes effortless. Your staff stay focused on care while tech ensures your reputation reflects your team's excellence.
Want to boost 5-star reviews for your clinic? Book a quick demo today.