IRVINE, CA — May 26, 2026 — Curogram has been ranked #1 in two key indices on G2’s Summer 2026 Patient Engagement Reports. The patient engagement software earned a top score of 9.75 in the Usability Index. It also led the Relationship Index with a 9.86 score, the highest in its category.
The platform’s Grid placement moved up on both axes – market presence and customer satisfaction. Curogram came in just 0.01 points behind the leader in the Implementation Index for Small Business, with a 9.09 score. Two #1 finishes in one season is the strongest proof point of the season.
G2’s Usability Index tracks three things: ease of use, ease of admin, and meeting buyer needs. The Relationship Index looks at ease of doing business, support quality, and likelihood to recommend.
These signals predict whether a vendor will still be in your stack three years from now. Strong scores here mean fewer support headaches and smoother renewals.
The Implementation Index covers setup time, time-to-value, and user adoption. Faster rollouts mean faster ROI for your practice.
The most important detail: every score comes from verified G2 reviewers, not from Curogram. These numbers reflect what real users say about a real patient engagement platform, day in and day out.
Curogram CEO Michael Hsu shared his reaction to the news.
“Being ranked #1 in both Usability and Relationship on G2’s Summer 2026 Patient Engagement reports is the kind of recognition that means the most to us. Those scores come straight from the people using our platform every day, front desk teams, providers, billing staff. When they say Curogram is easy to use and that we’re easy to work with, that’s the highest compliment we can get.”
Michael Hsu, CEO, Curogram
Top G2 scores are nice. Real-world results are better. Here is what practices using Curogram’s automated patient engagement tools have seen, based on our internal data.
No-show rates drop fast. Atlas Medical Center cut its no-show rate from 14.20% to 4.91% in three months. That puts Curogram users 53% below the industry average.
SMS patient recalls bring lapsed patients back. One multi-location practice converted 35% of recall messages into booked visits. That equals 1,240 patients seen from those messages alone.
Online reputation grows on autopilot. One client earned 1,064 new 5-star Google reviews in three months, all from automated post-visit surveys.
Phones quiet down, too. Practices using Curogram cut call volume by 50% and lift staff productivity by more than 30%. That gives the front desk hours back every week.
Curogram impact, at a glance:
|
53% Lower no-show rates than the industry average |
35% Appointment reconversion via SMS patient recalls |
1,064 New 5-star reviews in just 3 months |
1,100+ Average appointments confirmed per month |
Source: based on our internal data.
G2 is the world’s largest and most trusted software marketplace. Every quarter, G2 publishes its Reports based on verified user reviews and live market data.
Rankings reflect two things: customer satisfaction and market presence. Learn more at g2.com.
Curogram is a HIPAA-compliant 2-way texting and patient communication software platform built for outpatient medical practices. Its patient engagement solutions include smart reminders, mass texting, online forms, telemedicine, online booking, and automated review requests.
The platform integrates with major EMRs and trains staff in as little as ten minutes.
Healthcare patient engagement should be simple, useful, and worth using daily. See why front desk teams ranked Curogram #1 for usability on G2. Book a demo today, or learn more by visiting Curogram.com.