Collecting payments has long been one of the most frustrating parts for clinics of all sizes. Paper statements, call follow-ups, and manual processing all contribute to the problem. For clinics using traditional billing, slow cash flow and unpaid balances are common.
For enterprise clinics, these inefficiencies are multiplied across hundreds of patients. Thus, traditional billing creates a major administrative strain. Text-to-pay collections in NextGen offers a solution that’s both faster and simpler. Instead of paper billing cycles that take weeks, patients receive a text-to-pay link. This secure payment process allows patients to pay immediately after their visit.
This article explains how NextGen clinics can use text-to-pay to improve collections. We will cover the following:
From pre-visit co-pays to balance reminders, you can save time and boost revenue. Read on to learn how you can reduce bad debt, strengthen trust, and create a more efficient revenue cycle.
Previously, we focused on finding out what text-to-pay is, especially for clinics using NextGen Health. You can gain a deeper understanding by knowing these seven key pain points of traditional medical billing.
Traditional billing relies heavily on paper statements, which take days to print, mail, and deliver. Many patients misplace them or forget to send checks on time. Text-to-pay collections NextGen eliminates these delays by delivering instant, digital billing options straight to the patient’s mobile device.
Billing teams spend countless hours chasing payments through reminder calls. Secure text-to-pay NextGen automates these follow-ups, sending gentle reminders that are proven to achieve faster responses and higher collection rates.
When payment requires multiple steps—logging into a portal or mailing a check—patients often procrastinate. Mobile payment options NextGen remove these barriers, making it easy to complete transactions in seconds, right from their phones.
Printing, postage, paper, and labor all add up to substantial costs for billing departments. By transitioning to digital billing solutions for clinics, organizations can eliminate these expenses and redirect resources toward more productive tasks like patient engagement and care coordination.
When payments are processed manually, staff must enter details into multiple systems, increasing the risk of data mismatches or accounting errors. Secure text-to-pay NextGen integrates directly with NextGen’s billing module, ensuring accuracy and reducing reconciliation issues.
Paper bills are often difficult for patients to interpret. When totals or service explanations aren’t clear, patients delay paying until they can verify details. Digital billing solutions for clinics provide transparent, itemized breakdowns alongside HIPAA-compliant text payments healthcare, giving patients clarity and confidence to pay sooner.
Without automation, follow-up frequency depends on staff availability, which varies across clinics and days. Text-to-pay collections NextGen creates a consistent cadence of reminders that ensure every outstanding payment is addressed automatically, reducing bad debt and improving cash flow.
By allowing patients to pay from their phones, NextGen clinics eliminate the lag between service and payment. Text-to-pay collections NextGen improves cash flow and shortens the billing cycle significantly.
HIPAA-compliant text payments healthcare enable automated reminder scheduling, ensuring that no balance is overlooked. Clinics can send friendly nudges without human intervention, reducing staff time and improving efficiency.
Secure text-to-pay NextGen uses encrypted links that meet HIPAA and PCI-DSS standards. Patients trust these digital billing solutions for clinics, knowing their information is protected during every transaction.
Clinics can collect co-pays via text before appointments, reducing front-desk bottlenecks. Patients receive secure links to prepay, improving check-in efficiency and reducing no-shows.
After visits, patients receive a text-to-pay link instantly. Mobile payment options NextGen make it easy to clear balances while the visit is still fresh in the patient’s mind, improving collection speed.
Automated systems send payment reminders to patients who miss initial deadlines. These messages, powered by secure text-to-pay NextGen, reduce manual outreach and shorten the average days outstanding.
NextGen users can integrate payment links directly into Explanation of Benefits (EOB) notifications. This ensures patients understand what they owe and can pay right away, combining clarity with convenience.
For ongoing treatments or care plans, digital billing solutions for clinics support recurring text payment schedules, helping patients manage costs while maintaining predictable cash flow for clinics.
HIPAA-compliant text payments healthcare enable secure refunds or billing adjustments through the same platform, ensuring accuracy and consistency across all transactions.
Enterprise clinics can consolidate multiple provider bills into one mobile payment experience, simplifying the process for patients and improving the likelihood of full payment.
Clinics can send payment plan links through secure text-to-pay NextGen workflows, allowing patients to split balances into smaller installments—reducing bad debt and improving satisfaction.
Text-to-pay collections NextGen reduces the time between service and payment. Instant notifications and mobile access drive faster patient responses and smoother cash flow.
By automating follow-ups, secure text-to-pay NextGen eliminates many repetitive tasks for billing staff, allowing them to focus on higher-value financial operations.
Patient-friendly billing NextGen gives patients convenient options to pay at any time, improving satisfaction and loyalty.
Automated reminders and secure links reduce unpaid balances and write-offs, helping clinics maintain financial health.
An enterprise clinic implemented HIPAA-compliant text payments through NextGen and saw a 40% increase in collections within six months. Automated workflows improved both staff productivity and patient response rates.
A specialty clinic replaced manual phone calls with digital billing solutions for clinics. Their billing staff workload dropped by 50%, allowing them to focus on patient engagement and follow-ups instead of collections.
A large group practice used secure text-to-pay NextGen to centralize payment workflows. Overdue balances dropped by 30%, demonstrating how digital billing transforms the revenue cycle.
Curogram’s platform ensures every payment meets both HIPAA and PCI standards. Patients and providers can trust the security of every text-to-pay collections NextGen transaction.
Curogram integrates seamlessly with NextGen, automatically syncing invoices, payments, and reminders. Clinics can manage billing workflows without toggling between systems.
With automated follow-ups and real-time dashboards, Curogram helps clinics monitor payment completion rates and financial performance. Clinics can measure ROI while maintaining compliance and convenience for patients.
Text-to-pay collections in NextGen modernizes how clinics handle billing. As a result, you can reduce delays and increasing revenue for your clinic. Patients appreciate the simplicity of paying by text. Staff benefit from fewer manual processes and faster results.
Digital billing solutions for clinics transform outdated processes into streamlined, automated systems. By abandoning slow traditional methods, you can reduce bad debt and improve cash flow. And with Curogram, you can use text-to-pay that brings you closer to financial success.
Want to improve collections with NextGen? Book a quick demo today.