You care about your patients. That's why you became a doctor. But right now, hundreds of people who trust you with their health are falling through the cracks, and there's nothing you can do about it with your current system.
They're sitting in your ModMed database with last visit dates from 18 or 24 months ago. That patient who needed an annual skin check? They haven't scheduled.
The post-surgical patient who was supposed to return at six months? They never called. The diabetic patient overdue for their eye screening? They're not on your schedule.
Your front desk staff knows these patients exist, but manual recall lists don't work. Phone calls take hours, voicemails go unreturned, and the list just keeps growing. Meanwhile, these patients aren't getting the care you know they need. This is the "Care Gap" that keeps good doctors up at night.
When follow-up appointments don't happen, care plans break down. A skin lesion that should be monitored goes unchecked. A post-op recovery that should be tracked falls off your radar. A vision problem that could be caught early progresses silently.
These aren't just scheduling issues. These are real risks to real people who trust you.
Patient recalls for ModMed through Curogram act as a guardian for every patient in your practice. The system connects directly to your EMA and watches over your patient population continuously.
It identifies overdue patients based on their last visit date or clinical tags, then reaches out with personalized text messages that include direct scheduling links. When patients book, everything syncs back to ModMed automatically.
The results prove this guardian system works. Practices using automated medical recalls see 35% of contacted patients schedule within 30 days.
One multi-location practice brought back 1,240 patients in a single year. That's over 100 people per month who returned for the care they needed, without adding a single staff hour to manual calling.
This isn't about marketing. This is about making sure patients who need you actually get to see you. Your patients want to return. They just need a guardian system that reminds them.
You became a doctor to take care of patients. But right now, hundreds of your patients are falling through the cracks, and you might not even know it. They're sitting in your ModMed system with last visit dates from 18 or 24 months ago, and nobody has reached out to bring them back.
In specialty medicine, a missed follow-up isn't just a scheduling issue. It's a break in patient care that keeps you up at night. That dermatology patient who needed an annual mole check?
Their changing lesion isn't being monitored. The post-surgical orthopedic patient who should be at their 12-month follow-up? You can't track whether they've regained full mobility. The diabetic patient overdue for their eye screening? Vision loss might be progressing silently.
These aren't abstract risks. These are your patients who trusted you with their care, and the system is failing them. When appointments don't happen, you lose the ability to catch problems early.
A melanoma gets diagnosed at stage three instead of stage one. A post-op complication becomes permanent instead of treatable. These gaps in care create real harm to real people.
This is the "Care Gap" that haunts specialty practices. You have thousands of patients in your ModMed database who need you.
But manual recall systems can't keep up:
Every day that passes is another day your patients go without the care you want to provide them. Yes, there's a financial impact too. It costs five times more to acquire new patients than to bring back existing ones.
But the real cost is knowing that patients who should be under your care are drifting away when they need you most.
Patient recalls for ModMed through Curogram work differently because the system acts as a guardian for every patient in your practice. It watches over your patient population continuously, making sure nobody falls through the cracks while your staff focuses on patients in the office.
Here's how this guardian system works. Curogram connects directly to your ModMed EMA and monitors every patient based on criteria you set.
You define the rules around "Last Visit Date" to identify anyone who hasn't been seen in 12, 18, or 24 months. You can also use clinical tags like "Post-Op," "Annual Skin Check," or "Diabetic Screening Due."
The system works around the clock, checking your schedule in real time. If a patient already has a future appointment, they're automatically protected from duplicate outreach. This guardian never sleeps, never forgets, and never lets a patient slip away unnoticed.
Once Curogram identifies a patient who's overdue for care, it reaches out with personalized SMS messages. These aren't aggressive sales tactics. They're caring reminders that sound like they're coming from someone who genuinely wants the patient to get the care they need.
Something like: "Hi Sarah, it's been over a year since your last visit with Dr. Martinez. We'd love to see you for your annual check. Click here to schedule at your convenience."
The message includes a direct link to your online scheduling system. When the patient clicks and books
Everything syncs back to ModMed automatically:
This is what we mean by Curogram being your "Continuity of Care Guardian." It stands watch over every patient, ensuring the care plan you created for them doesn't break down because of a missed appointment.
Different specialties face different risks when patients disappear. Curogram's ModMed patient retention system adapts to your specific clinical workflows, acting as a specialized guardian for the unique care your patients need.
For dermatology practices, dermatology follow-up automation protects your high-risk patients who need annual full-body skin checks. Curogram tracks the date of their last exam and automatically reaches out when they hit the 12-month mark.
You're not just filling appointment slots. You're making sure that changing moles get caught early, that suspicious lesions get biopsied on time, and that your patients receive the preventative care that could save their lives.
This creates the predictable screening baseline you need to practice good medicine. Instead of hoping patients remember when they're due, the system reminds them automatically. Nobody slips through the cracks because nobody forgot to follow up.
Orthopedic practices use orthopedic patient re-engagement to protect surgical outcomes. After procedures like joint replacement or ACL repair, patients need follow-up visits at critical recovery milestones.
Curogram triggers recalls at six months, twelve months, or whatever intervals your protocols require. You're ensuring that mobility issues get caught before they become permanent, that healing progresses properly, and that your surgical outcomes match the standards you set for yourself.
Patients who feel fine might not think they need a check-up, but you know better. Your clinical protocols exist for a reason, and automated recalls make sure those protocols actually get followed.
Ophthalmology practices rely on this guardian system for routine vision exams and diabetic eye screenings. Your ModMed system flags patients with diabetes who need annual retinal examinations.
Curogram sends them a message the moment they hit their due date. You're protecting vision, catching retinopathy before it causes permanent damage, and fulfilling the promise you made to monitor their eye health.
These specialty-specific workflows turn automated medical recalls into a clinical protection system. This isn't marketing. This is making sure the care plan you created actually happens.
When you implement patient recalls for ModMed, the results prove that you're not just protecting patient care. You're also protecting your practice's financial health.
In a multi-location case study, over one-third of patients who received an automated SMS recall or mass texting campaign scheduled an appointment within 30 days.
This is thousands of outreach messages resulting in hundreds of booked appointments with patients who genuinely needed care.
Think about what 35% means for your practice. If you have 1,000 dormant patients and you reach out to just half of them, that's 175 patients who come back for the care they need. These are your patients who already trust you and just needed a reminder.
One practice reclaimed 1,240 patients through automated recalls in one year. That's more than 100 patients per month who would have remained in the "Care Gap" without the system.
These appointments fill schedule gaps that would otherwise go empty, helping your practice operate at maximum capacity.
Many practices face this choice:
With ModMed patient retention automation, you eliminate this entire expense. Your team focuses on caring for patients currently in the office.
Yes. Curogram checks the ModMed schedule in real time before sending any recall messages. If a patient already has a future appointment booked, they are automatically excluded from the recall sequence.
This prevents confusion and maintains a professional patient experience. Nobody receives a "time to schedule" message when they've already taken action. The system stays smart and avoids duplicate outreach.
Absolutely. You can tailor the SMS language to match your specialty and patient population. A dermatology practice might say "Time for your annual mole check," while an orthopedic clinic says "Let's check in on your knee recovery."
The tone stays caring and appropriate to your brand. You control the wording, timing, and frequency. This ensures your automated medical recalls feel personal, not robotic.
Yes, these are completely different tools. Reminders go to patients who already have appointments on the books. They reduce no-shows by confirming the time and date.
Recalls go to patients who have no scheduled appointment at all. They're overdue for care but haven't booked anything. The recall system reaches out proactively to get them back in the door. Curogram manages the entire lifecycle from recall to reminder, covering both stages of patient engagement.
The “care gap” won’t close itself. Right now, patients who trust you with their health are slipping away—follow-up appointments aren’t happening, conditions aren’t being monitored, and care plans are breaking down, not because you don’t care, but because the system can’t keep up.
You became a doctor to heal people, to catch problems early, and to provide continuity of care—not to chase patients down while your staff is overwhelmed with daily responsibilities. Manual recall efforts can’t protect every patient.
Patient recalls for ModMed through Curogram change everything because the system acts as a guardian that never stops watching over your patient population.
It automatically identifies overdue patients, reaches out with caring messages, handles scheduling, and syncs everything back to your EMA. Your patients get the reminders they need, and you get the peace of mind that comes from knowing nobody is being forgotten.
The 35% conversion rate proves this guardian system works—real patients returning for real care. Those 1,240 recalled patients from our case study represent 1,240 people back under proper medical supervision instead of drifting away.
This isn’t about aggressive marketing; it’s about fulfilling the promise you made to your patients when they first walked through your door. They trusted you with their health, and Curogram makes sure that trust isn’t broken by a missed appointment or a forgotten follow-up.
The patients who need you are waiting. They want to return. They just need someone to reach out and remind them—let Curogram be the guardian that brings them back.
Schedule a 10-minute demo today. to see how Curogram's automated patient recalls for ModMed can protect your patients' continuity of care and bring everyone back under your medical supervision where they belong.